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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 886 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome and battery charge lasted couple hours then a quick plug into the carry case and its recharged again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I wanted earbuds that were wireless for work. Even after changing the size of the earbud rubber inserts, they still have a tendency to work their way out of your ears. The battery life is also misleading. They say "up to 14.5 hours of listen time". This is an outright lie. After charging these earbuds overnight, 6 hours of playtime was the most I have gotten out of them. Also when you start sweating, they really fall out of your ears easily.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect to Bluetooth during scanning. Only downfall is the volume level. I feel the sound could be higher.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best Bang for your Buck/Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed that there are very few options for wireless headphones. These headphones have everything you need and then some when compared to the Jaybird Bluebuds which I previously owned but had battery issues w/ 2 different sets. My only complaint about these headphones is that the aesthetic of the design isn't as sleek as the Jaybirds. I use these to commute to work and at the gym and I've been satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son in law for Christmas! He loves the Bluetooth feature and the distance he can move from his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new workout buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    re great for listening to all the music stored on my phone while I workout without having my head wired to my hip or arm.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Charging case

    Rated 3 out of 5 stars

    Great Bluetooth capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it's wireless Bluetooth and the part is the best. Range is great. I also like it has a charging case. Bad point is it really hurt by ears after only an hour of listening while I was in a plane trip. Otherwise, it's ok. If comfort is my number one priority, this will rate low in my list.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Better then my other wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this headset. My old set was the Motorola HD 9, they are good but they just don't feel right when they are on. That is why I finally upgraded to these and like I have said I absolutely love them I couldn't be happier they are great.... Love my backbeat 2go and the charging case for them is so handy to have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it works very well. Easy to set up and pair. Sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Use these all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charging solution to use the case, excellent sound quality and good to use with Apple Watches, iPhones, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these headphones, but the only reason that I did not give them 5 stars is that they did not stay charged for a very long time. I don't know if this is normal or not but I ended up having to return them to the store. They just didn't stay charged long enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good way to go "wireless" ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great way to listen to music and radio without all the wires hanging from my iPhone. Love these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantronics headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones. Fit comfortably in my ear. Clear when you talk on them. Sound is wonderful too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for hands free without feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with a Samsung phone giving feedback with corded headphones. These work without feedback when switched between music to phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. I didn't know if they would stay in my ears because they didn't have the over the ear peice but they stay in just fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality good, lightweight, and great rechargeable pouch for storing earbuds. I wish the battery lasted longer than a couple of hours.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is okay but they don't stay in your ears. Liked the charging case though

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for wireless head phones and caught these on sale. Sometimes there's a second break in music but other than that can't complain

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    This is worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this headset. Great sound...really high fidelity! The carrying case is pretty handy as well. It appears to last through several recharges of the headset too! The only gripe I have is the mic portion could be better. It really lacks in the noise-cancelling department.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sounds good, with excellent Bluetooth range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these for about month now and sound good and everything works great. Bluetooth capability is excellent, nice to switch one device to another without turning it off. Bluetooth range is excellent. Poor Battery life is too short and charging case is not worth extra $20.

    No, I would not recommend this to a friend