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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 886 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Finally cordless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth earbuds are great for runners. They are lightweight and have excellent sound quality and work flawlessly with an iPhone. Other good feature is the way they fit in the ear without the need for over the ear holders. Great product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 1 out of 5 stars

    Used to fall out but now don't work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible for working out as the least bit of sweat makes them fall out. Now won't even take a charge.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi,
      We are sorry to hear you are having issue with your BackBeat Go 2 headphone. Plantronics offers a year of warranty. If it is still within a year, please contact Plantronics Support for warranty replacement. Thank you! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good for active people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, comfortable fit and very impressive battry life

    I would recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 5 out of 5 stars

    Fabulous sound for earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbud headphones and the charging case is awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use right out of the box. Easy set up and very nice sound.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made to use these while working outside and exercising. The life of the battery just does not live up to what the box advertises as listening time. Other than that, they seem to work OK.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt very comfortable, easy to set up and loved the charger case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like the earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the earphones are great for exercising but on downside the wire in between the earplugs are too long.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it. Use them all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend these ear buds. very comfortable and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great! My son loves them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with them so far! Highly recommmend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work seamlessly. Great sound. Easy to use and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless and with charging case makes them great and incredible

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is awesome. Great for running and sports

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Product...works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the wireless aspect of this particular Plantronics Product...minimal restriction based on wires is the best. Battery Life is fair...would be great if it lasted a bit longer...took off one star because of that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far the owner liked it, I'm satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound & a great listening time! Easy carrying case too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work...what more could you ask for?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses them for long distance running and hasn't had any problems with losing the signal or cut-outs from moisture. She has used them with her phone on an armband and in her running fannypack. She hasn't really experimented with trying to answer a call in the middle of a run, so i can't speak to the ease of answering through the ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice product for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Great to use when working out at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good wireless head phones. And the price is reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Very user friendly, love that it's wireless.

    I would recommend this to a friend