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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4 out of 5 stars with 886 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 886 reviews
  • Rated 4 out of 5 stars

    Wireless is alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out easily Low comfort level Sound is not as good as I'd expect Nice range though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics has never failed me with quality products. Use 5 his product on a daily basis and I love the sound quality. One drawback, but not necessarily a deal breaker, when I pull them out of the changing case, the wires maintain its curly shape and feels uncomfortable around the neck. But I guess I have gotten use to it now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been the best I've ever owned. dependable, sturdy, easy to use, battery lasts and the charging case is a great feature. I used to burn through these because the wires would always grab on something and break. now with wireless i have no issues. I bought this with the two year warranty. very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these headphones. They would great and are perfect for her workout routine or just regular usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Wires to mess with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this earbud daily. It works even walking away from the iPad/iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been looking for ear buds that stay in while running and are easy to use. The charging case is brilliant.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 2 out of 5 stars

    not good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound wise.....they're alright. I had the smallest earbuds on them and they still hardly went in my ears. the battery life is terrible! only a couple of months, and im lucky to see 3 hours out of a full charge. they're going back!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones arrived half working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud speaker was completely blown out of the box. Just listening to the left ear bud the sound wasn't great, lows were almost non-existent the volume wasn't loud enough in my opinion. Design was great and felt comfortable and was lightweight and the carrying case was nice. Just disappointing when an item is broken out of the box.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Uncomfortable and corny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extend to far from the ears, I returned them immediately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great cordless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones would receive a 5 star rating if the battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    riders dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a blue tooth head phone and mic when i ride. The problem was others were too bulky and uncomfortable. motorcycle specific units are in the hundreds. The earbuds sound great mic picks up good and fits in my helmat with no problem.

    I would recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      We are thrilled to learn that BackBeat Go 2 becomes your riding companion! Feel free to contact Plantronics Support if you have any questions about the headphone.Plantronics

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sound Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy setup. However, the volume was not load enough for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger ear pieces that what I expected, they unfortunately were not on display at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a personal trainer and these work wonders. I sweat constantly and these do not slip out of my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too afraid I would loose them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality and ease of connecting via Bluetooth, however I had them hanging around my neck when I wasn't using them and I was constantly worrying about loosing them when they were not in my ears.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly during my jogs in the morning. No wires to get the way. No dropping out of my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the BackBeat Go 2 after researching Bluetooth headphones extensively. For the price, there are none better. They work great and the range is exceptional. The only downside that I see is that they block a little too much noise when running. I like to be able to hear oncoming traffic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. Control location take a little getting used to, what I wish they were a little more streamline so when I wear my cap over ears they are pushed in to ears so much, but it isn't enough to get me to return them, they are too nice. Case makes storing in pocket nice.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the gym ! Battery could last a lil bit longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headphones for people on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them use them daily at work and at home. I geat value at the price, with mobile charging case.

    I would recommend this to a friend