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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 886 reviews
  • Rated 4 out of 5 stars

    Great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cool bluetooth earbuds but a little heavy in the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for phone calls and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to use between an Android and iPhone and it works as expected. Easy to switch between phones through Bluetooth configuration on each phone. Sound clarity, depth and tone are good, not great but good. Really like the stereo for both music and phone conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    For my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good headset for her walk that hook up to her phone too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Where's My 14.5 Hours of Listening Time?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box says "Up to 14.5 hours listening time." OK, so I take that with a little grain of salt. Maybe 10 hours. That would be nice. But after barely three hours, I hear "Battery Level Low"??? Come on. I charged that puppy overnight several times - and the most time I get is about three hours. This has been a constant source of provocation. It took me several tries to get the earbuds figured out - which ones would not fall out of my ears during my workouts. Those little gizmos that are provided to help find the "balance" for the earbud fit?? It would have been nice to have had some instruction on exactly how they work. After trying several positions - and nothing seemed to stop the buds, no matter which size I used - to keep the buds in my ears, I finally just took them off. The packaging offers a lot of hype about these earbuds, but not as single thing about the product has lived up to what is advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones are great for use with my IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product and I use it all the time and very happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset but battery charge is weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery charge is weak but for just taking on the phone. its ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. Just a little high on the price point.

    I would recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      Thank you for your feedback and we would consider your suggestion on its price point.Plantronics

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for the avid workout lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and durable. Love them!! I recommend them to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sound only issue is keeping ear buds in the e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and a good concept. I am still having issues trying to get the perfect fit with the ear buds. Also the wire lays on your neck so when you turn your head the cord catches and yanks the ear bud out of your ear. The sound is very good depending on how well you can get the ear buds to seat in the ear.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 1 out of 5 stars

    Worst product out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got these cause it looked like a great product and it was on sale. But it was the worst buy ever. The product won't stay in your ear and battery life sucks. Won't last more then a couple hours

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great sound,stays in place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of in ear buds, intuitive controls and holds connection really well. I walked about 75ft away and through my garage wall they still held connection, albeit poor quality. But the point is that I didn't have to reconnect when I walked back to my project.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones to work out with & ok battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for not being beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wireless blue tooth ear buds Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, great sound, fits in ears nicely!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones I have ever used for the gym.!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great headphones for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with great audio quality. Battery life is about 4 hours playback.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good bluetooth headset . I've bought 2 items for my daughter and my wife

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, easy to use and great sounds!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger bag does not hold up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones are great but the bag does not hold up to charge the head phones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love the cordless earplugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product if you don't like the cords hanging in your way. The rechargeable battery pack comes in very handy as well. I think this is a great product.

    I would recommend this to a friend