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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 886 reviews
  • Rated 5 out of 5 stars

    Great headset for music not so much for phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is comfortable and the "noise canceling" is great. Seems like everyone I talk to on the phone says they can't hear me, no matter my location (indoors, outside or in the car).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great to workout with and stay in your ears okay, how ever the sound can be low and the sound quality isn't very good either

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift, but previous products from Plantronics have been exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it only negative part about it was I wish they had a little clip I would be able to clip to my shirt so I t wouldn't fall off. other then that its a great piece :)

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not the best Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 4 hours after fully charged, kept charging it often. Had a lot of interference during calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great when mowing the lawn.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé really likes them. He uses them wile at work, doing odds and ends around the house and yard work. So far he has had no complaints about them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems to charge it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and took days to finally turn on, I was about to return it. Not impressed by this items.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our BackBeat FIT, we are sorry to hear you experienced trouble with your unit. On most cases charging issues can be fixed simply by using a different charging cable and charger/power source but please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 5 out of 5 stars

    Nice Bluetooth earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds work great are easy to use and hold a charge. I use them for work all day most every day. I would recommend this product to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless ear bud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wireless ear bud. I can move around with it without my device in hand. Also, I love the charge pack. A very reliable battery backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to eliminate the wire when working or working out.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Uncomfortable to wear. Sound quality poor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were uncomfortable to wear for any length of time. Poor Bluetooth quality. Other people always complained that I was very staticky or hard to understand during a phone conversation. The battery life was very poor and needed constant charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not great for phone calls, and for the price with sound wasn't that great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    really good headset but not good noise cancelation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the volume for calls and media. Everyone complains about background noise when I am on a call.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought these for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used these for running and liked them, but he had to return them because of a short in the wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rechargeable case and easy to use. No problem with the Bluetooth pairings. Use the Plantronics app also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for music not good for her phone use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it for music only Would not recommend it for phone use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for running!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with these headphones. I use them for running and exercising and have not had any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Couldn't keep in ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded fine, but they easily fell out of my ears...

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello- We're sorry to hear that you are having trouble with the BackBeat GO 2 staying in your ear. If you haven't already we suggest trying the stabilizer loops that are included with the headset. They can be rotated into different positions to provide a more secure fit.Plantronics

  • Rated 3 out of 5 stars

    Good but not that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sound quality is OK for the price but I'm still not a convinced bluetooth audio fan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product shortage get in the way when working like corded ear buds... also doesn't get caught on things....

    I would recommend this to a friend