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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-886 of 886 reviews
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not that great for the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primary use it for music , and when I listen to music I like it loud. Not getting enough volume out of the head phone. Going to take it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I use them all day.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rechargeable Bluetooth headset. I use them for work, working out, and to sleep.

    I would recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      Thank you for great feedback! Do you know BackBeat Go 2 is also sweat-proof? And you don't need to worry if there is a spill!Plantronics

  • Rated 5 out of 5 stars

    Great earphones for adults or kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already reviewed this product. But I bought a pair of these for each of my daughters.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a set of Bose earbuds but wanted something wireless with an equal sound quality and comfort. I did not think this should be too tough. Sadly I was very mistaken on both accounts. The sound quality was all tinny treble and no base. Even when I crammed the buds all the way in they were still very poor. These earbuds were uncomfortable no matter which size earbuds i used. I returned them and bought a manufacturers product which was ony a little better even thought they were about $70 more expensive. I ended up returning these too and went with Jabra Clippers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for gym

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It continues to fall out of ears. not good for running or gym in general.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      Hi Diesel,
      We are sorry to learn BackBeat Go 2 headset doesn't work out for you when you are running or in the gym. We have forwarded your feedback to product development group to work on. Thank you for your feedback!Plantronics

  • Rated 1 out of 5 stars

    Poor product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this product because another headset was out of stock. Unfortunately, after using it for one week I am returning it. It is easy to lose if you are not careful, no clamps, others have a hard time hearing and just not a good product for the high cost. Unhappy with this product.

    No, I would not recommend this to a friend