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Customer Ratings & Reviews

Your price for this item is $69.99
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The comparable value price is $99.99

Customer reviews

Rating 4 out of 5 stars with 886 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, Bluetooth connectivity, charging case, lightweight design, and range of the BackBeat GO 2 Wireless Earbud Headphones. However, customers are negative about the battery life and fit of the earbuds. Some customers feel the volume capability and bass are lacking. Overall, the headphones have a mix of positive and negative feedback regarding different features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 886 reviews
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great for running but not a secure fit in the ear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds don't fit as secure in the ears as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would recommend to anyone looking for wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound and people seem to hear me ok on calls....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying them very much. Great sound, battery life is good

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been wonderful other than they slip too often

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    great sound wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. The good, quick charge, great sound, and fits well in ear. The bad, slides off your shoulder if you are not wearing in your ear fairly easily. Wish they had a clip that could be used if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provide good sound, charging case could work better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Ok sound. Wireless. Nice battery case.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid headsets with one setback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid design and fit. Battery is the only problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Something OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got them I was excited they were in expensive and nice to listen to, the first day I took them to the gym and I was going insane with them not staying in place. The connecting to phone receiving and making calls is pretty good the sound quality is okay I think you would get the same sound out of Apple ear phones. Having an extra charger handy and near by is great but the lights were always confusing me. So overall not bad for the price, but if your expecting to go running and have great sound, I would not recommend. Maybe if your driving or working they would be great. Or just to watch movies and videos or un active kind of things

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Clear audio, durable. Battery charging case is good. Needs to double it's battery life, stronger blue tooth connection and also clips to pull the cables together on the back of your head.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    okay, not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package says how to install in ear for better bass, but yet my cheapy ear buds get better bass quality than these. Perhaps Bluetooth capabilities aren't quite there yet. Also they are a bit bulky. Other than that they haven't broken yet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earphones but the battery life could be longer. Also, I sweat a lot on runs and they tend to fall out if your sweat gets in your ears. I do love that you can charge them using the charging case.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish the playing time for music was longer...

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    They're ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great lojoking and well packaged. The on the go charging case is awesome. The only problem is, they didn't stay in my ears while doing jumping jacks. I returned them for a different style.your results may differ

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    good sound quality with good distance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the earbuds are nice and I like the battery life it has only thing I don't like is the earbuds always fall out of my ear I cant seem to figure out how to fix that problem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item performs as designed. Nice and handy not dealing with cords to tuck away or swaying loosely when you gotta get active. Even if it sounded half of what it does, it's still a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Headphones, But.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of head phones. Controls are easy to use, sound quality is excellent. Did take a while to figure out the best ear bud size and configuration for my ears. Battery life could be better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth headset has great sound and remove the tether from my devices. Am able to keep the audio device in my pocket on a jog, plane, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great product especially for concealment...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Bluetooth it is so much better than the LG because it is lightweight and you can conceal it easily the only problem is if you don't have a clip or a pin on it chances are you will lose it. You won't even feel it falling off of your neck because it is so lightweight. I recommend that you buy a clip or pin to secure it somewhere on your clothing. It also stay charged all day. It's a great investment I absolutely, positively love it.

    I would recommend this to a friend
    • Brand response from PlantronicsProductSpecialist
      Posted .

      Thank you for great feedback and suggestion! We will let our product design team know about your suggestion of adding a clip and pin.Plantronics