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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 416 reviews

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77%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive sound quality, excellent battery life, and comfortable fit of the BackBeat GO 3 Wireless Earbud Headphones. Many also appreciate the convenient charging case. However, some users report issues with finding a suitable fit and insufficient bass response. A few customers also noted that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 416 reviews
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Sounds good but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be active as I am it kept falling off so I returned

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our BackBeat GO3 Bluetooth headset. We are very sorry for your experience. Our customer care group is available any time at www.plantronics.com/support to address any questions or issues before returning your headset to the place of purchase. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, excellent quality, drowns out outside noise, charges fast

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with the battery life. Those are just fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    If you have sensitive problems with ears buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for sensitive ears and will not bother very light weight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ear buds for working out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband to wear at the gym. He likes them except for where the charging port is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to and comes with additional ear piece to adjust to the ear plug that fits the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, but it is only good for one trip to the gym and then it needs to be recharged.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    There good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good, had them for a while now and feel good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has great sound quality. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade to headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the standard iPhone headphones. Quality sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to line, but a bit uncomcomfortable. Made for a guys larger ear. Would not recommend for a guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these because they were not comfortable in my ear. I also thought they were expensive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love the fit and what I can hear at my end but anyone I speak with hates talking while I'm using my earbuds. It is as if it amplifies the background noise. No bueno I'm afraid...VERY disappointing indeed especially since I spent the extra money because they "claim" to knock down the background noise.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our BackBeat GO 3. Our BackBeat series headsets have been designed to provide an optimal music listening experience and also include a microphone that should allow you to take calls on your headset. If you require a headset that will also provide excellent noise cancellation and transmit clarity we recommend that you consider our M, Explorer and Voyager series headsets which have been developed primarily for communications and provide superior call clarity.

      Please don't hesitate to contact us at www.plantronics.com/support if you have any questions! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent buds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use these when I am working out at the gym! Nice!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphones that have a strong sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them all the time. Great sound. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these head phones. Easy to wear. The only problem is contecting to his iphone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and personalize sound. Great battery life too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, short battery. Pack charger comes in very handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plantronics - Backbeat Go 3 Wireless Earbud Headph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics - Backbeat Go 3 Wireless Earbud Headphones are very good and worth checking out.

    I would recommend this to a friend