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Customer Ratings & Reviews

Your price for this item is $70.99
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Customer reviews

Rating 3.9 out of 5 stars with 416 reviews

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77%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive sound quality, excellent battery life, and comfortable fit of the BackBeat GO 3 Wireless Earbud Headphones. Many also appreciate the convenient charging case. However, some users report issues with finding a suitable fit and insufficient bass response. A few customers also noted that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 416 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wireless friendly and truly blocks out the outside noise when properly placed. The quality of the bass is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Backbeat wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earbuds are pretty cool, very comfortable. I use them primarily for listening to music videos or exercising. They work OK for phone conversations, but there's a little bit of static or background noise when you switch to Phone mode. So if you're purchasing them for phone mode primarily, you might want to seek a more expensive bed set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Just average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound Did not stay in my ears- needs better ear clips

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your feedback and review, however I'm sorry to learn you were having trouble getting the fit you should with the BackBeat GO 3. Please be sure to test out the different eartips included in the product package to see which one has the best seal for you. You might even need a different size for each ear. You will know you have a great fit when environmental noise is blocked out, earbuds feel stable and secure, and the bass is strong. To learn how to change your eartips, and more information, watch this how-to video: https://youtu.be/4V9LaMLd6tE Please don't hesitate to contact us at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not find a proper fit Great sound great control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones, but some small issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones now for a couple of weeks, and I have probably used them actively for 30 or so hours. In general, they work well. I have successfully paired them to my phone and my tablet (both Android) without problems. Charging is great, and I really like the changing "bag". Less great is the fit of the individual ear buds. I have tried all three sizes of the supplied silicone tips, and even with the large tips it still feels like the ear bud is loose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging case

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact, long battery life, the battery in the case is a great extra.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound great. Do not get in the way while working out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts about 5 hours. Comfort fit. Bass is average. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, no lag, couldn't hear any Bluetooth distortion, very good product. Only thing I didn't like is that it doesn't turn off automatically if you just disconnect all devices from it and leave it alone. Battery is kind of short as well, but the normal for BT earbuds for the moment. All and all, couldn't be happier to find this on sale for 59.99.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great pair of wireless head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and have really great sound only issue was on side went out within a few months

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Comes with its own battery extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly listen to podcasts, so I won't tell you about its bass and tenor. What I do know is that it plays for about 6 hours, then your carrying case has a battery in it that lasts for another two charges! So it will pretty much last you the weekend on a single charge. You can charge case and headphones together. And its range from my phone is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have great sound and battery life is pretty good

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Fit Well, Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit really well! My ears are generally a bit more sensitive when it comes to earbuds, it gets painful if they press against parts of my inner ear, but these haven't caused any pain so far. I have been unable to use the loop that is intended to hold them in place without pain, but keeping it out works just as well and they seem to be just as snug.

    I would recommend this to a friend
  • Cons mentioned:
    Bass, Volume

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more bass and volume. not bad for the price!

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review!

      We recommend you to try every available eartip size in order to get the best possible fit, volume and sound quality on our BackBeat Go 3. When the fit is secure and your background noise is reduced you'll know you are using the correct ear tip size.

      The sound signature of this model is quite balanced and neutral, if you require additional bass we recommend that you use your music app's Equalizer function in order to get the sound signature that fits your preferences.

      If you have any questions or additional feedback regarding our products please don't hesitate to contact us at www.plantronics.com/support Plantronics

  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Great for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great for working out. Range could be a little longer, but I've had worse.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good producet for music but meh for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get something to replace my Bluetooth and so looked into these. the sound when using to listen to music is great but as a Bluetooth not that great. Can hear the other person on the other end but they have a hard time hearing me. . . . oh well. . . recommend for music listening but not for phone use.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review and feedback on our BackBeat GO 3 Bluetooth headset, this product is mainly intended and focused for a cable-free, high fidelity music listening experience and because of the product’s overall shape and wearing style, call quality may not be as great as a dedicated headset intended for calls.

      If you’re looking for a product that delivers superior call audio quality both for your and your caller we recommend that you consider any of our Voyager, Explorer or M series Bluetooth headsets. These products have an optimal design and microphone positioning in order to offer superior voice clarity, noise cancellation and wind reduction during calls. Please don’t hesitate to contact us at www.plantronics.com/support if you have any questions. Plantronics

  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Loving my wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are a great pair of wireless headphones especially when you are in a intense workout!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sweat free ear phone really exists!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and very good for price! It lasts for 6 hours battery life and charges easily..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and light. Easy to charge and sinc to my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Still working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a couple months now, very tough on them and they're still doing great.

    I would recommend this to a friend