Customer Ratings & Reviews

The headphones are very comfy, they do not move at all and they are great for the workout. Also, as they have the charging case, you do not have to worry about not being charged

I bought these wireless headphones on December 26 2016 and have had soo many problems with them since that it hurts my head just typing this lol. I lift roughly 1.5 hours a day 5-6 days a week and to say the battery life is 6.5 hours (what they advertise) is a joke. These headphones will last maybe 3.5 hours. I always plug them into the portable battery pack and plug the pack into a wall outlet and charge them overnight, ill wake up and turn them on as i'm headed to the gym and it will say "battery time 2 hours" (and from experience when it says 2 hours its really less) and thats from hours upon hours of charging them. Then you're forced to use different headphones so what's the point of paying $130? I've never dropped mine and I haven't even had them 2 months, it's so ridiculous. The sound is okay, but they do fall out of my ears quite a bit. The cord sticks to the sweat on the back of your neck and when you turn your head or even bend down to rack a plate it falls out. Felt the need to make this long post because when you train as much as I do this is a constant and beyond annoying problem to have. Don't buy and save yourself the stress!

I wanted to like these headphones. The sound quality of music and calls was good. My issue was that the right earpiece would not stay in my ear. I tried all 3 sizes of earpiece to no avail. I will try again with something that hooks the ear.

Like everyone, I did my research on the product, read reviews and all of them seem positive, and one reviewer said and I quote, "these headphones are best quality and it's better then jaybirds" and that is definitely not true, first off, the sound quality was, the quality felt more like the $10 skull candy earbuds I use too get when I was in high school very low quality, second these would always fall out my ear, it meat up my workouts because it fall off all the time, they felt cheap in your hand, not worth buying trust me, from a person who does there research on the stuff he buys, these are boo boo, I wanted to try something new and it was the worst mistake I've done, jaybirds are better then these, the majority of the people that have positive reviews have never had a headphone with great quality, if they think these headphones are better then jaybirds

Great earphones. A little heavy, but work well for running. Good quality sound.

They work great but do not stay in my ears, ive tried all the different sizes but none seem to work.. I use them under my motorcycle helmet and im lucky if one stays in. It sucks that i spent $130.00 on them to fall out. Would be good if they stayed in.

The sound on these is not very good. Low highs and no bass at all. Not what they're meant for, but still expected louder volume at max. Best part is that they're comfortable and actually stay in my ears, which is a big problem for me with earbuds.

I have fairly average sized ears, and ear canals. I generally wear the medium sleeves when available on other earbuds I've owned. These, however, I just could not get a good fit. Every size sleeve was either too big or too small. The one that seemed to work best, once placed into my ear properly, made all the sound muffled inside my ear. I tried larger and smaller too. The small just fell out of my ears, and the larger hurt and still muffled everything. Maybe I just have an odd shape, I don't know.

I was skeptical when buying this product because I am used to Beats headphones, but these buds stay in my ear when I am very active and the sound quality is excellent.

I was so excited about these. The fit, charging pouch, quality build material, style, super fasting charging, etc is so 1000% awesome but the sound, the basic sound is so unusably horrendous it's hard to fathom how they ever made it into production. Doesn't matter if it's hip hop, pop, classical, country, high bass, low bass, spoken voice, whatever, they sound so tinny weak and strained at even the lowest volume. Highly not recommended (despite how good they are in every other non-sound respect). Just terrible, dreadful, worst quality sound imaginable. Order them and try for yourself. Maybe enough returns and Plantronics will fix.

I purchased these, today, and only due to experience with the name. I have purchased in the past the backbeat fit. Those headsets are awesome. These, not so much. No matter what size eartips I tried, I could hear hardly anything. Very faint sound. Talking on the phone, even worse. These are going back to the store. A little advice to plantronics, stick with the ear canal type tips that you have on your backbeat fit. Those I could even hear clearly in a manufacturing plant that is very loud and noisy. I had two sets of those and would still be using them if my Boxer hadn't eaten them. I tested the backbeat go 3 out in a quiet house with no one in it but me. Can't hear anything at all with them. Totally disappointed!

I had the BackBeat Go 2 for a number of years. Those fit perfectly. Never had an issue. Never had to change the buds. These are awful. None of the 3 buds fit my ears. All too small. I spend more time readjusting these with one hand than using them for their handsfree intended purpose. Sadly, BestBuy has a 15 day return policy? Really? Thinking it was a month, I was trialing these a little longer. Turns out, now I'm out $130 for a pair of earbuds that don't fit. Thanks.

These headphones are terrible. As soon as I put them into my ears I could tell they were going to be trouble. Within 3 minutes of starting my run these headphones started to slip out. They were extremely uncomfortable and caused my ears to feel as though they had an infection. Do not buy these headphones for running purposes. I tried them with other outdoor activities like mowing my yard and they tend to let a tremendous amount of ambient noise in. Terrible product. Absolutely not worth the price.

Got this product as a gift and they love it. I personally have a similar model but with the charging pouch.

within about five to eight minutes on a run, the started to fall out. Continued to fall out after trying to put back in, gave up and had to run the last 40 minutes with no music, not too happy on that one. Sound was okay.

These headphones bump man they are sleek and stylish