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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,611 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little headset for the money easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise reduction is great. Nice on and in ear.Great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are worth the price. I could hear very clearly with them. The only problem they slip out my ear. But the quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great. Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound works great best one that i have ever had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still getting used to the ear piece helping my wife set this up for her work, one problem having to keep the voice mode on all the time and it will shut off at random times with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GreT product for the price. Beats Motorola hands down

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to user... good production.... clearly voice...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected and needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one before and it survived 3 cycles thru the washing machine and 2 thru the dryer. After the 4th time thru the washer it gave out. The Bluetooth sounds clear and my voice sounds clear on the other end. Well worth the money that I paid for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Plantronics Explorer 505 that I have owned. I got this third one because when I went from my Samsung phone to my IPhone, it never worked right with the switch. It would disconnect from my phone at any given time and sometimes the person on the other end couldn't hear me. Plus, after you've owned it for awhile, it doesn't hold a charge- you have to keep the charger close by to recharge before the day is over. That's a hassle. I keep purchasing this model over and over because when it works, it's clear, and does the job. It's ADEQUATE.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, there are a few troubleshooting options available you might be able to try depending on the issue you experience with your unit. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointing results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics is a brand that is thought of as one of the best in the bluetooth phone headset category. Unfortunately that is not the case with this unit. It comes unpaired from an Apple phone in the middle of phone calls, and doesn't always automatically pair when powered on. Sometimes you have to turn it off and back on for it to pair. When paired, the sound quality is good, and the unit does provide good voice prompts and battery levels via the phone screen.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.

      To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone and test.

      If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 4 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is very comfortable and easy to operate. My only problem is it really picks up back ground noise for the person your on the phone with. For the price great item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microphone for use w zoom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy for me to find the right microphone for me to use in my zoom yoga classes because of the information Best Buy displayed on their website. Then pick up was so easy as they did curbside pickup. Thank you for an excellent product and easy shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is my 2nd Plantronics device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the talk time limit and battery life. thanx

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing the same device I have had for 2 years. Different model number and came with over-the-ear attachment, but look identical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used many headsets in the passed,this product is one of the best I have ever used.I'm a driver using this headset is safe while drive.I can make and receive calls without even touching my cell phone.I can even use Hey google with this product and it is comfortable using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This bluetooth headset works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Long talk time without charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable & clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's IPhone 5S compatible, comfortable & crisp audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product especially for the price. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Nice Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is good and affordable for given cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth fits great and close. Is very clear. You can not answer or decline with a Voice command as you could in a previous issue. The additional distance that it stays connected is nice.

    I would recommend this to a friend