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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,611 reviews
  • Rated 4 out of 5 stars

    blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i bought this one the price was right, and i needed one now. The item works fine, although doesnt cancel out as much sound as i thought it would. Connects easily and does cancel out some sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset. Highly recommended. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    505 Bluetooth Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Bluetooth headset on my birthday for a gift for my self, and it was the perfect gift to my self. It is so easy to setup and when I'm talking to someone they say that they can hear me clearly. Love it, no more holding my phone up to my head.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a bluetooth headset that would get tangled up in my hair. So far this one has worked perfectly for what I need. Plus I'm not having to use the over-the-ear attachment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset to replace my last Plantronics headset that I unfortunately lost. The headset is pretty good but could be better. It’s supposed to allow you to answer your calls by saying “answer” but that doesn’t ever seem to work. Also, the usb strap it comes with is a great idea, to keep from losing the headset, but my strap broke at the usb end, making the usb strap unusable. The call quality and functionality of the headset is really good. The other couple of issues results in me giving only 3 stars.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi Carlos! Thank you for your honest review. Please note this particular model doesn't have the voice answer/ignore feature. We do have other models that come with this feature like the Voyager Legend, Voyager 5200 and Voyager 3200 for instance. We will forward your comments to our team for consideration. Please don't hesitate to contact our customer care group at https://www.plantronics.com/us/en/support/contact if you require assistance! Plantronics

  • Rated 4 out of 5 stars

    Good, but can be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good product, but only issue i face is, whenever the distance between phone and headset is more than 10 ft, the voice clarity is lost. Not sure if its the problem with only Nexus 5x phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Bluetooth earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth device for hands-free usage on your phone works wonderfully. Only complaint is that it causes extreme soreness in the ear not noticed until removed or used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great if you just want a headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't allow voice dialing or streaming the price is good for a blue tooth headset that lets you connect to 2 phones I should have read the reviews

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      The Explorer 500 and 505 support the A2DP profile for multimedia streaming, if your phone supports it you should be able to stream media audio (music, videos, GPS directions).

      You can also initiate your phone's voice dialing assistant from your headset by holding the call control button for 2 seconds and releasing it after the beep.

      If you require assistance or are having trouble with your headset please don't hesitate to contact us at www.plantronics.com/support Plantronics

  • Rated 4 out of 5 stars

    Good Bluetooth for a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something basic, mainly for work! I chauffeur for a living. Product is reliable, and charges up pretty quick. I think it’s a great value at $60.00

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, no glitches at this time. Bought 2 year protection plan because most likely I will need a new one before the two year plan ends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall Bluetooth like others from this brand. Comfortable to wear, only drawback is the battery life. The Marque and Marque 2 from plantronics were better but this wasn't so bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this bluetooth. But it just stopped working properly one day. I haven't figured out what went wrong with it yet. It wont stay connected to my phone and it is fully charged.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth Buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Plantronics earpiece and its ok. The charge life is only seven hours. I kept experiencing connecting/disconnecting issues with my iPhone 5 and iPhone 7 Plus.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 5 out of 5 stars

    Super functional and high performance head set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device allows you fully use my phone hands free like it is supposed to be. Also great for listening to radio or getthe directios from gps. Answer most question through google, makes calls, reads and anwaers texts accurately. The best thing compred to other brands..the bluetooth really reaches long distances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced lost blue tooth purchased online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid three times more for a similar Bluetooth minus shipping instead of ordering online to replace my lost one. id not want to wait so I paid the additional at local store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good earpiece for the tolerant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good performance. My only serious complaint is the battery life. It says "Talk time 7 hours" but lasts less than 3 hours!!

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505. If your unit is giving you considerably less talk time than the rated 7 hours please try fully draining your unit's battery then fully charge it with another cable and charger to see if this helps. In case the issue persists we recommend that you replace the product. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 4 out of 5 stars

    good bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple bluetoothes in the past and this is one of the better ones. the only thing i can say that it doesnt have but my old one did is the speak controls to call people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daily user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable for daily use. Spend a great deal of time on the phone. Call quality sometimes echoes. Extremely dependable, yet have had better experience with previous Plantronics bluetooth!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Plantronics - Explorer 505 Bluetooth headset works well. It get uncomfortable if I wear it for an extended period of time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice and Light but Pain in the Ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice and light, but caused pain in my ear canal. I tried it for 2 weeks with no luck, but its very light and easy to use.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review on our Explorer 505 Bluetooth Headset. We are sorry to hear you were not able to find a comfortable fit. Please be sure to try your headset with a different ear gel size in order to find the most comfortable and secure fit. The ear gel that comes with your earpiece is Medium Size. These are available on the following link https://goo.gl/63sZpy. We will forward your comments and feedback to our team for future consideration, please don't hesitate to contact our customer care group at
      https://www.plantronics.com/us/en/support/contact if you require assistance!



      We will forward your comments and feedback to our team for future consideration, please don't hesitate to contact our customer care group at 800-985-9815 if you require assistance! Plantronics