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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,611 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Plantronics headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy, volume not loud enough and did not filter out background noise.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice command features work well. Bluetooth is heavy. I had to change the earpiece attachment to an old one. The one that comes with the bluetooth is big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. pairs easily with phone and is easy to setup and use. Thankfully the reception has been very clear whie using the device. Great device and would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is about 7 hours, and the price range can get a longer battery life with others in this brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this works great. There are times when i answer a phone call and it takes a good thirty seconds before I can hear anything. But for the most part its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for lost Plantronics Explorer 500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my replacement! I had owned my previous bluetooth for many years and it was very reliable without all the frills. I will always use this model. It's durability is unmatched, even for more expensive brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this for awhile my ear was hurting but still fit comfortable. Great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics - Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Plantronics Bluetooth. The first one lasted for 5 years. It still works. I only purchased this one because the old one would not stay paired to my new phone that is running OS 7 Nougat (an operating system problem). The bluetooth works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very comfortable and very good sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sometimes forget I have it on. People have commented on the improvement over my old bluetooth. The background noise is gone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the Marque 2 M180 that I lost. They work the same just an upgraded model in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular model is hard on the ears after a few hours of wearing it my ears get sore, and I have to take it off for awhile.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an okay bluetooth, but if you have little ears it will be very uncomfortable. The battery is suppose to last at least 6 hours of talk time but it only last truthfully about 3 to 4 hours of talk time on a full over night charge. The best way to conserve the battery charge is to turn it off when you are not using it. You could pickup a $25 dollar bluetooth that works just as well as this one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really simple Bluetooth headset But that’s it, if you’re looking for superior comfort, and user friendly This isn’t the beat of the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be more comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I wish the Plantronics - Explorer 505 Bluetooth Headset was more comfortable. Will probably purchase something else next time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Favorite Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this model of bluetooth. This particular one didn't come with the other sizes of ear piece, so I couldn't keep it. I had to order one on line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to comply with state law regarding hands-free cellphone use. This is the perfect device. works great.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earpiece is sleek on design, but the volume is not very good in my opinion. I think I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505 Bluetooth headset, we will forward your feedback to our team for future consideration. We recommend that you ensure your phone's call audio volume is set to high or maximum and that you increase the volume from the headset itself. In case the issue is the same we recommend testing the headset on another phone to determine if the issue is on your phone or headset.

      Please don't hesitate to contact us at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    drops calls often, constantly connecting and disconnecting for no apparent reason But good clarity.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we are sorry to hear you experienced trouble with your unit.

      You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone.

      If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset.

      Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Rated 4 out of 5 stars

    Great Bluetooth for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since getting used to it, I am enjoying its use, and have thought about possibly purchasing another if it came in other colors. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for a first Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, but the receiving end (person you're talking to) has difficulty hearing you when the headset isn't pointed directly at your mouth.

    I would recommend this to a friend