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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,611 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good Bluetooth. It does cancel out noise but I wish I had more control on volume.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      You can control your call or media volume by pressing the volume buttons on the headset and your phone as well.

      Some phones will require you to dismiss an on-screen notification in order to further increase the volume, this is done to protect your hearing. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantronics Explorer 505 Bluetooth Headset is a good headset.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you very much for your honest review and for your kind comments; we really appreciate you taking valuable time out of your day to give your feedback. We will continue to provide our valuable customers like you the best of our products and services. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. plantronics

  • Rated 5 out of 5 stars

    Good affordable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No echo, affordable bluetooth hands free device for my phone. I have purchased this product three times. Would purchase this item again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds great. Definitely worth buying. Worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Bluetooth. It works great but I wish it came with a couple of different size earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact earpiece.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, not too bulky and it did not take both my ears away. I like to be aware of my surroundings, and not deaf to whats going on around me. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics reliability and function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using earbuds for decades. The most reliable earbuds in my experience have been the Plantronics. This one lives up to the history and is a pleasure to use. It simply works. No muss - no fuss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantronics Explorer 505 Bluetooth Headset works well and the volume was very good in loud places like casinos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The person on the other end can hear clearly. Much less background noise compared to my old bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is not as good as the 5200 but good back up headset

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions as advertised. Indoor use is highly recommended rather than outdoors in an urban environment.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    nice head set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not to loud for me when used for music and cel

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It breaks up every once in awhile which is a little frustrating

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello Sheila and thank you for your review on our Explorer 500 headset, however, we are sorry to hear about your experience. If the audio of your headsets cuts off every once in a while you may want to reset the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you hear "pairing". 4) Access your Bluetooth settings and select "PLT_E500". Once successfully paired, you will hear "pairing successful. You may also want to test the headset connected to a different mobile to isolate the issue. Please don’t hesitate to contact us at www.plantronics.com/support if you require assistance! plantronics

  • Rated 4 out of 5 stars

    Outstanding Bluetooth device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise reduction and clear quality when making & receiving calls. Connecting to two Bluetooth devices feature is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fulfills the no hands driving law now in GA.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have already recommended this and the Geeks to friends. They set up with my phone when purchased and helped me with one problem (on my phone - not with the blutooth) really quickly and kindly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this bluetooth. Only small negative is that I wish the battery life lasted more than 7 hrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth earpiece.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece is the best I have had with regards to quaility hearing myself as well as how others can hesr me with no lag time or delays. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall but still complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to someone who own a pair of bluetooth before, because it's complicated to learn how to use it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for in house and office use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the item but I had a hard time hearing people when I'm driving with window down. I need a headset for driving only.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WELL MADE, QUALITY UNIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a few weeks now, very pleased with performance. Reception is very clear, very comfortable to wear.

    I would recommend this to a friend