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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,611 reviews
  • Rated 4 out of 5 stars

    So comfortable I don't even know I'm wearing it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! So comfortable I don't even know I'm wearing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased for my loved one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shes loving the freedom of being hands free with no cords to get in the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but hurts my ear. It also moves around in my ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble pairing..... had to take it back into Best Buy for Technical help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great reception and clear conversations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and it’s a great asset to talk as I multitask being hands free!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works.....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent hands free unit.....ear begins to hurt after an hour or so.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good for what I need it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times people have difficulty hearing me it could be a little bit louder on the speaker side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. A little hard to hear. Over all a good Bluetooth

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Plantronics M95 for a year I wanted a second headset for a spare and reviews were good for the Explorer 505 as was the price at 50% off. Sadly, 7 hours talk time wasn't great and it wouldn't mute my TV which I regularly listen to through bluetooth via my M95.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we will forward your feedback to our team for future consideration. Plantronics

  • Rated 5 out of 5 stars

    Good ear piece

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but they don’t Carry it anymore. I wish they did because I can’t find a good ear piece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't had my earpiece to give a long review. So far it's worked fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is just OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is not one of the great Bluetooth headset. It is worth for its cost though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase. I've lost the first one, so I have decided to get one the similar.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest. Hard to interface with Siri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bluetooth because they were out if the one I wanted. Doesn't stack up to the Sliver2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keeps Cutting Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a more expensive Plantronics Bluetooth which was marvelous; unfortunately Plantronics doesn't seem to make it anymore. The 505 model is OK but has the unfortunate habit of cutting out and disconnecting calls in the middle of conversations, especially in elevators, garages, heavy traffic. The other model always worked!

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so; Delete the headset from your cell phone's list of paired devices. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 4 out of 5 stars

    replacing lost bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what I needed. I like this product and that's why I replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 8 is great. I always use an OtterBox because they work the best. The glass screen protector makes it more difficult to type but nothing I can't deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great accessory to have when you want to control your phone, listen to music or even watch videos discretely. I have a Plantronics and bought this one for my Boy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Quality and sound is ok. The price is right.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not have good range. Battery run out fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have good range. Battery runs out fast. I would not recommend this Bluetooth to anyone.

    No, I would not recommend this to a friend