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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,611 reviews
  • Rated 5 out of 5 stars

    Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics has some of the most simple classy designs. I had the model before this one and I must say the convenience of not pulling out your phone during work is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. I use it for work and it works well. Dries my ears.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we recommend that you try switching your headset to your other ear if you find it uncomfortable after a certain time period. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance! Plantronics

  • Rated 4 out of 5 stars

    Good blue tooth for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but the battery life is shorter than my old one for some reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I didn’t get much help at the store. I did find it and I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and I would like to invite you and your friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for some one who don't like all the ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for answering calls playing music when trying to be sneaky at work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife and as far as I know no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset performs great, easy to link the phone, only complaint is that is so small, it’s easy to lose, this is my second one I purchased, but it works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Performs well but connection breaks up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue tooth works well however I find that after 20 minutes or so of talking it starts to break up and lose some of the connection. I typically have to switch from the bluetooth to the phone and back again and the clarity returns. It is a nuisance and not something I have experienced with other bluetooth devices in the past.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 5 out of 5 stars

    Works as described

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleasantly surprised with the performance of this product. Works as described and better than other products that are twice the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned - did not use. Able to use points at pilot and got basically a free one. Sorry. Hard to recommend when returned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset and works as advertised. Got on sale at Best Buy. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can replace the little rubber earpiece. A little higher pitch sound on the earpiece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound wasn't bad just a little bit hard for my ear to adjust to the feel of it. Otherwise, good item to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third device to try. Kept this one. Worth giving a try

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your car doesn’t have hands free this is a good Bluetooth option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size earpiece.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very handy. I like that you can attach it to the charger (without charging it) to keep it handy when it's not in use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use as the last Bluetooth I purchased. Having issues with the voice commands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth works perfect for my needs…. I’m also happy with the fact I can adjust volume from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use this exact model. Not good for sweating in while doing chores or exercising but very good otherwise.

    I would recommend this to a friend