Customer Ratings & Reviews
- Model:
- 203622-63
- SKU:
- 4385015
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.
This summary was generated by AI based on customer reviews.
battery doesnt last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The voice is clear and it connects very quickly to my phone
I would recommend this to a friend- Cons mentioned:Volume
poor sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in the sound quality. the volume was on max, and it was difficult to hear. I expected this product to be as good or better than the previous model I had in 2015.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! thank you for your honest review on our Explorer 505, however, we are sorry to hear this product did not meet your expectations. We intend to provide the highest quality products to our customers and we thank you for bringing this to our attention. We will forward your comments to our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. If you require further assistance, please don't hesitate to contact our Customer Care Team at 1-888-363-0726.
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for few months but started producing feedback.
I would recommend this to a friendIs ok, wish it held 11 hours like previous one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.robot voice sounds like it's talking thru tightly stretched cellophane
No, I would not recommend this to a friendDoesn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.6 months after I bought this bluetooth ear piece, people were complaining that I couldn't be heard, at all. Bought 2 Plantronics Legend pieces prior to this one and 1 lasted a little over a year, the other lasted less than a year. I'm tired of buying bad products that don't last long.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Explorer 505, we are sorry to hear you're experiencing trouble with your unit.
In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.
If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
nice sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.always a like one piece ,I was have one of those two piece Bluetooth and I lost one piece,,that's why I like one piece
I would recommend this to a friendThis brand continues to be great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was a replacement for one that was failing after a couple of years use. Now the volume is back to audible.
I would recommend this to a friendGood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this ear piece very much. It is a good quality
I would recommend this to a friendWas recommended by our sells rep. Very happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity, very happy with product. Store location very convenient. Great staff, courteous and very knowledgeable.
I would recommend this to a friendIt does its job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good average Bluetooth. It's not the best, it's not the worst
I would recommend this to a friendFits my needs perfectly!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a reliable wireless Bluetooth, the sales associate was very helpful in helping me select one for my needs.
I would recommend this to a friendProduct work great, does pick up background noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great, does pick up some background noise from the user's environment. Would reccommend this product and brand.
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the older model better because it was slightly smaller which on an earpiece means less weight and discomfort. The buttons are not a lot different either but the older version they seemed a lot easier to use and get the result I wanted. It does the job but I'd be inclined to ask others first.
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best one so far. Doesnt hurt my ear until end of day. Good casual wear.
I would recommend this to a friendGood Mid range headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup.. clear voice quality. Works as you would expect it to
I would recommend this to a friendGreat comfy product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfy product! I have been both very impressed with this products comfort since the first time I used it!
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for 90 year old mother. Now we can talk!!! Easy for her to learn to use. THANK YOU PLANTRONICS
I would recommend this to a friendTried a few; Like this one the most...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep losing my Bluetooth headsets. Keep going back and purchasing the same one. Tried others, cheaper and much more expensive. Liked this one the best...
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but ear hurts after wearing for a few hours.
I would recommend this to a friendhas issue with dropping and robotic sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i need to return but have not had time unit drops sound at least once a week
No, I would not recommend this to a friend