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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,611 reviews
  • Rated 4 out of 5 stars

    great for Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my grandsons for Christmas. A great tool!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the battery life would last a little longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only can you sync it to your phone for talking, you can also listen to music through it. Very useful tool for when your hands are full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts your ear after a little while but overall is great! Needs smaller ear pieces and probably wouldn't hurt after so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for the phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked great to replace an older samsung headset for my wife to make hands free phone calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only downsides is the echo occasionally, otherwise great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this earpiece brand for over 4 years. Works great and stays in my ear without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something basic to use around the house and this headset did the trick. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Died in 1year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used very gently but died in one year. not much good.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello, thank you for your honest review on our Explorer 505, we are sorry to hear that it's no longer responding. Our products are covered by a limited 12 month warranty, to get more information and see how you can apply for warranty replacement, please visit our website: http://www.plantronics.com/us/support/warranty/ If you have any further questions or concerns, please do not hesitate in contacting our Customer Care group at: http://www.plantronics.com/us/support/contact/ Plantronics

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean look. Great reception. Needs around the ear piece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for first time purchase of Bluetooth headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's great, I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery only last 7 hours. How can it made less weight?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work operating loud machinery At the golf course where I work Everyone needs to communicate effectively My Bluetooth device is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an an awesome , awesome product. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but lil reach…wonderful to be holding the phone next to you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable, great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this last Christmas for my wife. She uses it everyday and loves it. I would highly recommend it. Great quality for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Bluetooth Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just knew this one was perfect for me when I bought it. It is usually pretty good, but sometimes the reception from my phone in my hand and the Bluetooth is awful. When it starts acting up, it is very disappointing, but thank goodness it is very often and just some random times!

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone.

      You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.

      To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone and test.

      If the issue is the same we recommend testing the device with another phone to determine if its on the phone or headset. If the issue persists even on a different phone can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following url to view our replacement steps:
      http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice works great. Bought for work. Did what I needed it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It feels great in your ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a second Bluetooth is very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. Great for a fist timer. Just a little small for me!

    I would recommend this to a friend