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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,611 reviews
  • Rated 5 out of 5 stars

    Good earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good earpiece. It meets my needs when driving. I normally don't wear it for hours and hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Brothers Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The All in One Printer I purchased really delivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bluetooth, very comfortable for people with small ears, like me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift the person I bought it for loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth and great customer service I’ve been using these almost two years

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Poor quality not enough volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not allow enough volume... I had Motorola brand and it worked great except it was a flip type and broke so I wanted something that was stationary. Sorry I spent the money for this one.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505 headset, we will forward your feedback to our team for consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product have Purchased 3 of these Bluetooth devices can listen to music with these from phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, does as advertised. It took awhile to adjust to the way the earpiece fit, but It is fine. I would buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. Easy Setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very clear reception and transmission. Easy Setup, simple to pair with phone and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    It’s OK not perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup Seems to drop my BT on two phones consistently when not in use. Coworker also had same issue Not that great but it still works and battery is decent

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your honest review on our Explorer 505. We're sorry to hear you've had linking issues. Please try resetting the Bluetooth connection on both phones to see if it solves the issue. To do so: Delete the headset from your cell phone’s list of paired devices. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. Lastly, re-pair the unit with your phone. Testing your headset with a different mobile phone and while connected to a single smartphone is also ideal to isolate the cause of the issue. If you experience the same issues while connecting the headset with two mobile phones, then most likely the unit has an actual problem and it is best to replace it. The earpiece includes a one-year warranty from date of purchase. We thank you for sharing your comments. We will forward them to our team for review and consideration. If you require further assistance, please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact plantronics

  • Rated 5 out of 5 stars

    Solid Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few Plantronics headsets in the past and they've always been good. This model is no different. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my item and the service I received at Best Buy TropicalAire , thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They had a more comfortable earpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a more expensive model than I used to purchase, but it has an earpiece that doesn't stay in place as well and is less comfortable. However, this is still my favorite bluetooth headset on the market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good But 1 Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it except it tends to cut out, meaning disconnect from my phone and then seconds later it reconnects. You have to be aware because sometimes it doesn't reconnect and so you can quickly redirect the phone. I'm not sure I will keep it.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello,

      We appreciate you honest feedback and are sorry to hear about the issues that you encountered with the Explorer 505.

      To fix this is, you may want to reset the connection by following the steps below.

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.


      If you require any further assistance, please do not hesitate in contacting our Customer Support at: http://www.plantronics.com/support/ Plantronics

  • Rated 5 out of 5 stars

    Works great, second one purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, this is the second one I purchased....only because my dog liked the first one so much he chewed it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it but wish the battery would last longer before charging it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear piece available on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear piece available on the market. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my PLANTRONICS bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love plantronics ....thet are my favorite bluetooth compatible items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steady Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy these two at a time as our animals keep eating them. They work like champs for us in our professional endeavors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only brand and headset I head set I have owned in the last 5 years.. I some times forget I have it on.

    I would recommend this to a friend