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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,611 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my Bluetooth and had to replace it in a hurry. This one worked seamlessly to replace the other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it cause the car didn’t have Bluetooth. Bought a new car with Bluetooth. Don’t use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the 3 days I had it before my lovely new puppy chewed it. Will buy another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy plantronic products. For the money you can't go wrong! No background noise very clear connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for when I’m driving so I won’t get a ticket great ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement to the 500 model that I’ve had for almost 3 years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super effective!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife who is a nurse. Very effective and handy in answering calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several wireless bluetooth plantronics is the best and Best Buy has the lowest price and best support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it as a gift, loved it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for myself and loved it so I bought this one for my sister, she loves it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item! 100% Recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item! 100% Recommended. Great Item! 100% Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other bluetooth devices but this Plantronics model beats them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't stay in my ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if I could just drive with one hand and hold it to my ear, which defeats the purpose of a headset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is great! and I recommend this product. Noise reduction is awesome too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go-to headset. It fits comfortably in my ear and the call quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics has done it again. This one is the clearest reception I have out of all of my Bluetooth headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Plantronics - Explorer 505 Bluetooth Heads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent compact noise canceling headset. Easy to pair with iPhone and iPad mini.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works good but crackling noise when in use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im pretty much happy with my purchase but slightly dissappointed that there's crackling noises in the earpiece. It might just be a faulty one so I might take it back and try another one. Recommending to a friend should have a "maybe" choice

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.

      To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone and test.

      If the issue is the same we recommend testing the device with another phone to determine if its on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following url to view our replacement steps:
      http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Rated 5 out of 5 stars

    This was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received this as a Christmas gift. He has had only positive things to say about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed a gift for my friend i knew she needed a bluetooth once again bestbuy comes though thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hands free for no tickets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 4 year old similar Plantronics headset. The battery stopped holding a charge on the old one. This was easy to pare but the audio is a little scratchy. So its just OK.

    No, I would not recommend this to a friend