Customer Ratings & Reviews
- Model:
- 203622-63
- SKU:
- 4385015
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.
This summary was generated by AI based on customer reviews.
Volume is weak.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is also unconfertable with glasses. The ear cushion is also hard to fit. I last my ear cushion and I can't find replacement.
No, I would not recommend this to a friendHi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs more charging hours. I don't like the charger extension it came with
No, I would not recommend this to a friendOk but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had it a few weeks and it is already lifting on the edge.
I would recommend this to a friend50/50
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good news, it is very easy to set up and use. The bad news, not loud enough. I wish the volume was I little louder.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Explorer 505, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Its OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, not good for enviroments with a lot of noise. The desing is really nice.
I would recommend this to a friendMy ear hurts!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this device but after a few minutes my ear hurts like crazy
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Explorer 505, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
average ear piece for driving
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.average, falls off ear easily. I used to have another one that had a loop for ear
No, I would not recommend this to a friendPoor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my, it tended to disconnect from my mobile phone often. Could be defective but decided against it.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Explorer 505. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product.
505 bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nowhere as good as my Blue Ant was. Battery time isn't nearly what is advertised. To it's benefit it is comfortable to wear for an extend period. Not sure I would ever purchase from this company in the future. The buying experience thru Best Buy was flawless as usual.
No, I would not recommend this to a friendOk product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product great for the occasional music listener and avids phone call users.
I would recommend this to a friendQuality not that great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My callers state that they can hear everything sound or thing I am doing very distracting
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your review on our Explorer 500 headset, however, we are sorry to hear about your experience. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. If you are having some audio issues with the headset, you may want to try resetting the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_Explorer 500". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. We also recommend testing the headset with a different mobile to isolate the issue. If for some reason you still experience some issues with the microphone, then it means it has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Regular Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn’t work for my purpose and needs. But I will be recommending to a friend or family.
No, I would not recommend this to a friendJust Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for the range it is suppose to get. It doesn't do what it says. My old one is just as good. Disappointed
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Explorer 505 Bluetooth headset. This model can give you up to 33 feet of range with a direct line of sight between the phone and headset. Please don't hesitate to contact us at www.plantronics.com/support if you're getting considerably lower range or require assistance with your unit.
Not so good on noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says that it has good noise cancelling but the person you call can hardly hear you but can hear every noise in the room you are standing in or even the air conditioning running in your car. If it was normal times I would have taken it back.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Explorer 505; However, we're sorry to hear you've had trouble with your unit. This model features: dual microphones with noise-cancelling DSP and certified HD Voice. To troubleshoot microphone issues, please try to reset the connection between your cell phone and earpiece. To do so: https://goo.gl/emzUTA. You might also want to test the earpiece with a different mobile phone, as it is ideal to isolate the cause of the issue. If you still get the same results, then most likely your unit has an actual issue and it is best to replace it. This model comes with a one-year manufacturer's warranty. If you're no longer able to replace it through your reseller, you can file a claim through our website. In any case we do thank you for bringing this to our attention. If you have any questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.
good but won't stay in
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.work well could not keep it in my ear no matter what I did
No, I would not recommend this to a friendFirst of a new kind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a fan of plantronics but was not pleased with this new product. People could not hear me although I could hear them.
No, I would not recommend this to a friendGood for basic bluetooth headpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize that it doesn't have a button on it to allow u to press and answer phone calls
No, I would not recommend this to a friendGood but could be better
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently gets some problem with the charging connector.
No, I would not recommend this to a friendWorks great at the beginning but not if you sweat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but as I wore it and began to sweat the quality went down hill quickly.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your review on our Explorer 500 headset, however, we are sorry to hear about your experience. Please note this headset doesn't count with protection against sweat. We highly recommend you to take a look at our Voyager 5200, Voyager Legend and Voyager 3200. These headsets are protected against sweat and moisture damage by P2i technology. Our intention is to provide the highest quality products to our customers and we thank you for bringing this to our attention. We will forward your comments to our team for future consideration when developing new products. Please feel free to contact our Customer Care Team at 800-985-9815 if you require assistance.
- Cons mentioned:Volume
Speaker no so loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume was a bit low. Wish it had a better quality.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for your honest review on our Explorer 505 headset, however we are sorry to hear about your experience. If you are experiencing low audio from the headset you may want to try to reset the Bluetooth connection with the mobile. To do so: 1. Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2. Power off your mobile phone for 2 minutes and turn it back on.
3. Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4. Access your Bluetooth settings and select "PLT_ E500". You may also want to adjust the volume directly from your mobile to see if there is an improvement. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.