Customer Ratings & Reviews
- Model:
- 203622-63
- SKU:
- 4385015
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.
This summary was generated by AI based on customer reviews.
Returning it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work - too much static noise! Need to return it.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Explorer 505, we are sorry to hear you experienced trouble with your unit.
You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone.
If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset.
Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Great sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit in my ear very well. Keeps falling out.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our Explorer 505 Headset. We're sorry to hear about your experience. Please be sure to try wearing your headset on either ear and trying all of the included ear gel sizes and ear loop in order to find a better
and comfortable fit. We will forward your feedback to our team for future consideration, please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Planteonics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works ok but not the quality I was expecting.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our Explorer 505 Headset. We're sorry to hear about your experience. We will forward your comments to our team for consideration. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require assistance
Easily broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than two (2) after purchased it was broken already
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your review on our Explorer 505, we are sorry to hear you're experiencing trouble with your unit. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require troubleshooting or replacement assistance!
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product but i think that expencive for what it offer
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review, we appreciate your feedback!
good for field work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice magnetic usb charger, wish a carrying case is included.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Explorer 505 Bluetooth headset, we will forward your feedback to our team for consideration when developing new products and accessories.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product, the only problem I have is charging it
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Explorer 505, please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the plantronics head sets but this one is either defective or just sucks over all. I will be taking it back in exchange for a new one and if it is just defective I will change my review, but at this time it sucks. It will not let me redial and seems to have a mind of its own.
No, I would not recommend this to a friendkinda disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one I bought had never worked right form the beginning. 2nd one took about 6 weeks and had to return. Ended up buying a different brand and all has been good. Maybe it was just bad luck. But as always no hassle return and great CS
No, I would not recommend this to a friendblue tooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is ok ,it has a little feedback noise sometime ,it's ok
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will not synch up with my Samsung . I have tried everything
No, I would not recommend this to a friendIffy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the Bluetooth very hard to keep in my ear and to use
No, I would not recommend this to a friendJust okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much background noise and people cannot hear you.
No, I would not recommend this to a friendOk for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does its job. Nothing remarkable. It is reliable.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review, we really appreciate your feedback!
It ok but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't give you much hours to use even not use
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Explorer 505. This model should provide you with up to 7 hours of talk time with a full charge. If you are getting considerably lower talk time we recommend that you try fully draining and recharging your unit's battery to see if this makes a difference. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Uncomfortable Earpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.POOR SOUND QUALITY AND THE EARPIECE IS UNCOMFORTABLE
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Explorer 505 Bluetooth headset.
Poor audio quality or low range may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
so-so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This blue tooth tends to disconnect without warning
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so: 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone and test. If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
Wouldn't suggest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest issue what I've felt is that the the sound is way too low...it's so hard for me to understand...most of the time I just take it off in the middle of calls...definitely wouldn't recommend...if u got better ears then go ahead give it a try..Good Luck
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so, 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone. and test. If the issue is the same we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following url to view our replacement steps. http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
Didn't seem to work well with iPhone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It kept saying phone 1 connected then it would say phone one disconnected. Missed multiple calls because it disconnected and my phone was with me when this would happen. Not very clear when talking. People I would be talking to said. You sound muffled.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with a different phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
over priced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was buying a high quality product because of the high price. I purchased a similar product on Amazon that gave me more for my money and paid 1/4 of best buy. Very disappointed with best buy.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest feedback on our Explroer 505; However, we're sorry to hear you were not satisfied with our product. Your comments will be forwarded to our Product Development Team for review and consideration. If you require technical assistance or you have any questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.
