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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,611 reviews
  • Pros mentioned:
    Battery life, Fit

    Rated 2 out of 5 stars

    Good Design - Bad Bluetooth & Voice Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Plantronics Explorer 505 after a bit of research on a BT headset that was small and could be used for conference calls from both 1. my MS Surface and 2. my Phone. The 505 seemed to fit the bill. Good: Fit: Fit is good and you will be able to wear comfortably for long conference calls. Battery: Battery life is very good, lasting close to advertised times. Bad: - Bluetooth: The BT execution is poor. The system often will not reconnect to my phone and i have to manually re-pair them. This seems to happen most if you have more than 1 device paired. But Plantronics advertises this prominately so i expect it to work. - Call Quality: Callers report that my voice would intermittently drop out and sound distant on calls. Adjusting source volume and headset volume did not fix it, re-pairing did not fix it. I attribute this to either the BT implementation or the microphone. Summary: Decent product for the fit and battery life, but BT implementation holds it back from being recomended for conference calls.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi Thomas! Thank you for sharing your feedback on our Explorer 505 Headset. We're sorry to hear about your experience. The Explorer 505 is compatible with any device that supports Bluetooth headsets. As you know, your Surface computer is equipped with an internal Bluetooth adapter. Bluetooth technology works through several bluetooth profiles, and these are the ones that the bluetooth card should have to at least allow a connection to the headphones: Audio transmissions, Hands Free (HFP) and/or Headset (HSP) Bluetooth profiles. Nowadays many computers have Bluetooth built-in but not all of them support Bluetooth headsets. Many times, these drivers are not installed by default - even on new computer installations. To isolate the cause of the issue, please test your earpiece while it is connected to your phone only and see if you get the same results. afterwards, you might also want to try testing while connected to two phones. If you don't get connection issues then this is not related to the earpiece itself. If this is not the case, please note this unit has a one-year limited warranty from date of purchase. Feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance! plantronics

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and easy to use. i would recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use bluetooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this bluetooth to be comfortable and easy to use. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Clarity the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Fit different size ears. Easy and qui:k pairing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great don't miss out the quality is great and the style on point

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy fit. Neutral color and easy to upload onto phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Small and light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are great, these are the only BT headset the wife uses because of its long battery life and light weight plus it is small and barely noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I love the fact that I can loop the holder around my key chain or my purse handle and that it doubles as the charger. I can clearly hear people on the other end and they don't have a problem hearing me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Bluetooth I like the color and it is very compact

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smaller Bluetooth earpiece I have used and I highly recommend it to someone who wants ultra clear sound and long battery life and so comfortable you forget it's in your ear. Won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, aside from not having voice answer this Bluetooth is very easy to use and great clearity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and sound quality is good, ear piece is fairly too big

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    I love the bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth was easy to charge with its own detachable strap that you can attached to your purse or better with a pair of jeans. it charges and last for 7 hours. It charges fast when needed. It has good reception

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect fit my Bluetooth needs. would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I LIKE IT ALOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE WAY IT SOUNDS IT IS COMFORT IN THE EAR, I LIKE IT ALOT

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Small and discreet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hands free Bluetooth device I’ve ever owned .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is just OK. It only has a maximum of 6 hours of talk time, and that seems to go quickly. Also a bit pricey and low on features for the price, in my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this model small, light weight,but sounds good i get the extended warranty.I've tried 4 different manufacturer but always come back to the planitronics. I love that it tells me when I'm away from my phone

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first received it it seem like it kept disconnecting from my phone during conversations. Very annoying but then it has stopped since then it has been pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancel noise well and lasts a long time on a charge

    I would recommend this to a friend