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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,611 reviews
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wristlet part of the headset make it easy to keep track of your charger and the earpiece which is always easy to lose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ocean NJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my wife and she has had it about 6 weeks and so far it seems to work well...She is non technical so she needed a very basic item.she was able to pair ok with no issues.So for she likes it and would buy again ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth works great except noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Already satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this new bluetooth and I am already satisfied with my purchase. Easy to connect to your phone. Automatically syncs when turned on. Comfortable to wear. My most favorite feature is that persons I am talking to can actually hear me better. Seems to be great at filtering background noise. So far so good...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, very very good battery life..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the plantronics brand for years and this one doesn’t disappoint, great product all around.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It works and works easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I know the brand and I thought I would take a risk on it because of my experience with the brand. Good choice. It is small so I can wear it comfortably, it did connect to my phone easily, it does hang from my belt as advertised, and it does simply work. This was indeed a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it, the clarity is pretty good, it's not uncomfortable in my ear! Love that the charging strap can secure the Bluetooth when not in use!! I have lost so many in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone Bud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is inexpensive and more than adequate. It is my second one, which I use almost every hour of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great BT Earpiece!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has met and exceeded all expectations! I had a higher-end Plantronics headset that was just too bulky with my glasses. I loved it, and feared going for a less expensive model because of the quality on the other side. Fear not! Everyone I have asked can't tell that I'm on my BT!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an over the ear bluetooth and settled on this. Like it, but it does drop form the phone at times and does not seem to get the 7 hours of talk-time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    small yet reasonable sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for someone who needs an earpiece, does not want a device that is large. Love the magnetic strap to keep track of the device when not in my ear. Sound is good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Basic Bluetooth - good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a more expensive Plantronics that won't sync with my phone any more. It works fine - good sound. Comfortable to wear. No real extra features.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not tried devices that cost more which could produce better results but this one is more than adequate. comfortable fit and hear my callers clearly and they hear me clearly as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Plantronics 505 Bluetooth Headset a Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Plantronics Bluetooth Headset, and it is event better than the first. My first headset was run over by a car, on a dirt parking lot, and worked for another 8 months before failing. Hopefully, I will take better care of this headset. If you need a Bluetooth headset, this is the one to by.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Bose Bluetooth, which was a hard task. This works great. Battery is great and charges fast! I’ve been told by people I, talking to that it tends to pick up a lot of background noise if you’re doing anything while on the phone, but otherwise works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth has a lot of static and will disconnect itself frequently. The previous Plantronics Bluetooth I had was great. Not this one! I waited too late to return it back to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. and test.

      If the reset doesn't help we can replace that headset. You can use the following url to view our replacement steps. http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement%2B&t=All&lang=en_US&popup=false&c=All Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd headset of the same exact brand ( I lost my first 2)... the quality is great and would recommend this product to anyone looking for a bluetooth headset.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Replpacement for an out dated Jawbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous wireless I was using started to have some issues due to wear with canceling out noise around me. Others at work were using this Plantronics model and were having good luck so I purchased it. This model fits well and has performed actually better than the one it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good headset. It works well, charges well and seems to hold a charge. The hardest thing was getting used to the amount of pressure required to activate it.

    I would recommend this to a friend