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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,611 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and no complaints about people not being able to hear me. Not crazy about rubber piece that holds it in place...only bad thing about it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound and operation is very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. It operates much better than my previous Plantronics Bluetooth. However, the ear hook is a bit uncomfortable. I would have prevered a more solid one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older one that I washed for about the fifth time so it didn't work anymore. This is a great bluetooth device that has quality sound even outdoors on busy streets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 3 out of 5 stars

    Works well, except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and pair. Occasional dropped calls. good battery life. I lost the device because it fell off. easily falls off.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest feedback and review on our Explorer 505. For a secure and stable fit we recommend that you wear the headset with the included over the ear earloop, this will prevent the unit from moving around too much in case the eartip doesn't fit your ear very well. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you have any questions! Plantronics

  • Rated 5 out of 5 stars

    Awesome Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item! It does exactly what I want it to do. I love the callback, answer, and hangup features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new blue tooth earpiece to pair with my phone. Had used this brand before and price was good. Overall it was a good purchase and I would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as described by sales associate. Good range have used the “find my headset” and found them a few time already during the short time I’ve owned them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics 505

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Bluetooth for myself because of the ability to use Best Buy's purchase plan where I might return it for another if it malfunctioned I mostly purchase through Amazon where you can easily return. I have purchased many through Amazon and returned and tried others. I currently have two working plantronics edge they are perfect to hear podcast on. As far as a phone conversation, I can hear others but they can't hear me. They worked at first but after a few months they failed. With this I have the ability to exchange it at Best Buy. When or if this happens. The same happened with a blue parrot small type Blue parrot over the head are fine but I needed a smaller YES I DID ALL UPDATES, AND EVERYTHING POSSIBLE TO CORRECT THE PROBLEM This blue tooth has been excellent thus far Powerful for being extremely small. I am limited as to what I can wear because I wear both hearing aids and glasses. I also want blue tooth to be multipoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other Bluetooth headset before and this one has been by far the best one for the value. It has a long range from my cellular and it has very clear voice...I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks & apps are good but sound & function are not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Fits okay. There are nice apps to partner with it. My issue is with The background noise. It picks up everything which makes it very difficult for whoever you are talking with to hear you clearly.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    decent earpiece for driving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is not the Bose unit I broke it is however light weight with pretty good battery life and pairs well with most phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great blue tooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue tooth is quite comfortable and you can use it to listen to music on your phone as well as games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Husband Seems to Enjoy It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, and he has not complained at all! We can hear him clearly when he calls while driving over the road. He says it a pretty good product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Look Ma No Hands!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I can now talk on the phone without holding my phone up to my ears. I can do so much more now. I can cook, clean, and drive with both of my hands on the wheels! This product definitely allows me to be more productive with my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bluetooth earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like them to have different size earpieces like they used to. The one they include is too large.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Girlfriend, she loves it, its small and lightweight and does exactly what it says. she can listen to music at work and seamlessly switch to phone calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Not the top of the line expensive but works the same as if I did pay a fortune.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife who needed this for taking numerous calls at work for personal reasons. She is not tech savvy & with slight learning curve has got it down. Clear conversations, can make hands free calls & gives you up to date battery life. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent head awt

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an earpiece that wasn’t to expensive and good quality. This is a very good ear piece have not had any issues with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent bluetoth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firts time tryin out this brand was a satisfying experience. It works flawlessly with my iPhone 6 plus.

    I would recommend this to a friend