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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 378 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the 6.6' USB-C to HDMI cable's ability to connect devices to TVs via HDMI, its high-quality picture, and its compatibility with various devices. The cable's ease of use and appropriate length are also frequently praised. A small number of users noted that the cable does not support charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-378 of 378 reviews
  • Rated 1 out of 5 stars

    Cable only lasted 5 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because i wanted to connect my work laptop to a monitor. Enjoyed it for the the first 5 months but now it does not work. I had to buy a new cable.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi Adriana,

      Thanks for taking the time and effort to leave a review with our Platinum™ - 6.6' USB-C to HDMI Cable - White . We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Platinum Products
      Lisa Platinum

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected it to my android in the HDMI to my Roku TV and it does not display what’s on my android phone onto the TV

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially would connect and display and would stop working 20 seconds after being connected. Used on MacBook, Surface Laptop 3, and Samsung s21

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work at all. I was very disappointed and wish I could’ve returned it.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hello TravisY,
      Thank you for writing a review about our Platinum™ - 6.6' USB-C to HDMI Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback. If you need further assistance, please contact our customer service at (800) 499-3964 Monday-Saturday 8am - 9pm CT.
      Platinum Support
      Molina Platinum

  • Rated 1 out of 5 stars

    PAY MORE ATTENTION!! - YOU LOSE CUSTOMERS THIS WAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 6 foot USB to HDMI - but what I got (and DO NOT) need is a 6 foot USB to USB cable BAH!!!

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi RobertD,

      We are sorry that you received a wrong item. Please contact us so we can help you address this issue.

      Platinum Support
      Lea Platinum

  • Rated 1 out of 5 stars

    Not so simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be a simple plug in, but it wasnt. It didn't work and i returned the next day...

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi Breezedude,

      We apologize for your experience with this product. Hearing your feedback is helpful so we can continue to improve the quality of this product. If there is anything that we can assist you with, please contact us as for further assistance.

      Platinum Support
      Lea Platinum

  • Rated 1 out of 5 stars

    Loose cable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Is always loose, the connection to my computer. Not secure. Have to constantly adjust. Annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for a Microsoft Surface computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable did not work for a Microsoft Surface computer despite 2 tries at purchasing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second attempt to find this adapter cable and neither work. After be told they will

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work and had to be returned. The return process was simple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable stopped working after a 2 weeks. My monitor is not detected anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HDMI c cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use it but I suppose it wasn't compatible to my phone and tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    USBC to HDMI 6 ft cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and just plug in. Both ends to project computer screen onto TV monitor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    USB’s C

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great .. I use it to connect dual monitors. Best purchase ever !

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    High quality worked with my chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It WAS AMAZING WORKED WITH CHROMEOS AND MANY OTHER OPERATING SYSTEMS ALWAY USE THIS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. It saved my presentation and was well worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor description

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listing did not show that this cable was a DIRECTIONAL CABLE. This cable only works from the USB C out to the HDMI. Had the listing said that I would not have purchased it as it did not suit my purposes. It will be returned and a new cable will be purchased.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi,

      Thank you for taking the time to review our Platinum™ - 6.6' USB-C to HDMI Cable - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-880-8602 for further assistance.


      Platinum Products
      Nikki
      https://www.platinumsystem.com Platinum

  • Rated 1 out of 5 stars

    Not Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my HP Chrimebook 4 and it didn't work at all. I had high hopes that this product would work but it didn't and returned it.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi JeremyS,

      Thanks for taking the time and effort to leave a review our Platinum™ - 6.6' USB-C to HDMI Cable - White. We apologize that our product did not work as what you have expected. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Platinum Products
      Lisa Platinum