Customer Ratings & Reviews
- Model:
- PT-AFCCC
- SKU:
- 6439239
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 6.6' USB-C to USB-C Charge-and-Sync Braided Cable for its length, durability, and fast charging capabilities. Many appreciate that it meets their length requirements and is long-lasting, with some having used it for over two years without issue. The cable is also seen as a good value for its price. However, a few customers have experienced issues with the cable stopping working after a few months of use.
This summary was generated by AI based on customer reviews.
Weak.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second time buying this branded charger.. they definitely don’t last very long. Stopped working after 6 days… ??!
No, I would not recommend this to a friendStopped Working after two Months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This usb c to usb c charging cable was supposed to be robust but stopped working after two months of normal use. Not recommended.
No, I would not recommend this to a friendLasted 8months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No longer is able to charge any device after a few months of use. Lets see if they honor the warranty.
No, I would not recommend this to a friendDon’t buy this charging cable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother ordering this charging cable as it stopped working after 3 months.
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hello Finney530,
We are very sorry to read that this product had stopped working after three months. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(800)-499-3964 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Platinum Support
Waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger stopped working in June, 3 months after l purchased it. Don't waste your money
No, I would not recommend this to a friendDoesn’t work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work but. Don’t waste your money with their Knock off brand. Spend a he extra and get quality
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste it didn’t even work by the time I went to use it return was outdated
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hello Christian,
I am so sorry to hear that your experience with our Platinum™ - 6.6' USB-C to USB-C Charge-and-Sync Cable - White. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Platinum Support
Louise
Failed within a couple months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine until it didn't. Liked the longer cable but if it quits working then I don't.
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hi JEWalleye,
Thanks for taking the time and effort to leave a review our Platinum™ - 6.6' USB-C to USB-C Charge-and-Sync Cable - White. We sincerely apologize for the inconvenience and disappointing experience that you had with our product and hopefully, we can offer you better services and products in the future. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Platinum Products
Lisa
Wrong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong item sent.ordered plug receiver instead received computer receiver.brought back to store for refund.
No, I would not recommend this to a friendI pad charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it 6/26 iPad is not charging. Taking it back to the store today.
No, I would not recommend this to a friendSave your money, invest in an authentic cable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the savings. Invest in apple original products.
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Irene
www.insigniaproducts.com/support
Horrible Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after a month of usage. Do not buy this charger
No, I would not recommend this to a friendDO NOT BUY!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased three of these and they all stopped working within a few months.
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hello Mark,
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.platinumproducts.com/contact-us.
Platinum Support,
Merjorie
www.platinumproducts.com/support
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 mount and dosent work! Dont buy!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working and Best Buy wouldn't take it back/exchange it :(
No, I would not recommend this to a friendBrand response from Platinum Customer Care
Posted .Hi Unhappy,
We apologize for your experience with this product. Please know that we are working to improve the quality of it.
Platinum Support
Lea
https://www.platinumproducts.com/
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible cord it died on me today and I barely had it!
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4 weeks! Barely used doesn't work.
No, I would not recommend this to a friendBad cord
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product stopped working after 4 weeks. Total waste of money.
No, I would not recommend this to a friendWorked for a couple months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a couple months and now won't work at all.
No, I would not recommend this to a friendStay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thing broke on me first day don't buy worst thing ever
No, I would not recommend this to a friend