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Customer reviews

Rating 3.5 out of 5 stars with 344 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

61%would recommend to a friend

Customers are saying

Customers regard the protective case for Samsung Galaxy Note8 cell phones positively for its protective nature, durability, and the inclusion of a kickstand. However, the belt clip has been a common point of dissatisfaction, with reports of it breaking easily. Some customers also find the case's two-piece design inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-344 of 344 reviews
  • Cons mentioned:
    Belt clip

    Rated 1 out of 5 stars

    Not worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I don't submit ratings at all but this one I have too. In the last month I have had to buy 5 of these holsters. The clip keeps breaking so I have a case but the holster is not worth anything. No I'm not a big person, no I don't lean on anything. I don't sleep with it. I use it as intended. I mean 5 in the last month is no lie. I just purchased my 5 one yesterday and I just went to take it off my belt and sure as can be it's broken, so once again no holster. I will not buy another one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    No Warranty Followed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the case less than 1 month. Platinum does not honor 1 year warranty. Wrote BBB and the company will allow the negative review to remain on their record. You have been warned!! Buy the otterbox and save yourself the hassle!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak belt clip - on #3 - customer service great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my new Note 8 in January. The first one lasted until April ... then the hinge for the belt clip broke. The round plastic parts broke off the pin than attaches the clip to the back cover. Platinum customer service immediately sent a new case to me - no questions. The new one broke at the same place in less than a week. Then they sent me back to the store where I received yet another new one. We'll see. I'm 70 years old and pretty gentle on these types of things. Could be a bad batch or a weak design.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent but not long term

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case will detach at attachment point when dropped. I have had it for almost 2 weeks and it will take a few drops but then it begins to separate when dropped. Also, the kickstand is nice but it becomes loose after a couple of drops. It is not built to last.

    No, I would not recommend this to a friend