Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1465 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the DUO Link 128GB USB 3.0 OTG Flash Drive for iOS Devices and Computers for its ease of use, storage capacity, and overall performance. Users appreciate its compatibility with iPhones and the convenience of file transfers. The primary concern expressed by some customers is the app's performance, with a few noting that it can be a bit slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,465 reviews
  • Rated 3 out of 5 stars

    Software interface needs improvement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software interface needs improvement for transferring files.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    glitchy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glitchy and not user friendly for elderly parents. keeps logging you out of app after downloading 1/3 of pictures you are trying to download. confusing as no confirmation received that download has been completed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good extra storage

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but transfers slow. Easier to pay for cloud services.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must remove case to use because case opening is to narrow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as easy as explained

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to confirm how it works to add and view later

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use as I would like but better than nothing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    don't know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet. Hopefully will in the near future.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor App

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the app for this device it will say that it is reading and then kick you off of the app. When plugging it into the computer usb port I get a notification that it’s drawing more power than the port can support. Junk! Waste of money!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not easy to use for my iPhone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fascinated with the idea to download my pictures but it was not easy to use, I could not make a connection to my laptop and then it broke at the first attempts to connect to the USB port.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were so limited it is difficult for me to understand how to use it, I don’t care for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    Return

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned for a different product with more space.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Bad experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these. One of them works great and it is a really useful device. However, the second one does not work and never heard back from PNY support...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only backs up photos, not documents/files

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doe not back up anything other than photos and contacts! I bought this device to back up all of the files and documents on my iPad, but it doesn’t recognize any files other than photos. What a waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So far disappointing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a problem trying to download my photos. I plan to try again tonight. Can’t recommend it yet until it works properly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Great concept but terrrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of portable storage for an iPhone is great but this doesn’t work as smoothly as it is presented. I do not recommend buying this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple flash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it's the flash drive or the phone. Once the transfer is started, it stops after a few transfers with an error message.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dreadful implementation of the accompanying app

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped that this USB drive with both lighting and C connectors would allow for easy backups and transfers of files, photos and videos. However, the required app is so poorly implemented that the drive is frustrating to use and often locks up. So, I had to return it. I would clearly not recommend it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and great value device accessory for iphone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    USB

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s complicated to extract the pictures I don’t recommended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what you think it is

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good idea, but doesn’t work correctly. Using the required app on my iPhone XSmax ,I can see the files on the usb, but not the files on my IPhone XS Max. I can copy from usb to iPhone , but not from the iPhone to the usb because the iPhone files aren’t visible. I can copy file attachments from emails using my iPhone to the USB. Might just need a App update to see files on the iPhone.

    No, I would not recommend this to a friend