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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 249 reviews

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80%
would recommend
to a friend

Customers are saying

Customers are pleased with the Duo-Link On-the-Go flash drive's ample storage capacity and ease of use for transferring files between Apple and other devices. Many appreciate its dual connector design, enabling seamless data transfer between iPhones, iPads, and computers. However, some users experienced compatibility issues with certain apps and found the accompanying app to be problematic. A few customers also felt the price point was somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-249 of 249 reviews
  • Rated 1 out of 5 stars

    Not Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive after downloading about 1/2 gig, freezes and afterwards will not return to downloading until closed, removed and then shutting off phone and turning back on. Do not buy. I have an iPhone 6s with current up dates.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product did not work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work on my iPhone 6. Even the Geek squad could not make it get and store my iPhone information.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needed extra storage on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was difficult and l had trouble downloading all my pictures to device. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good spa backup doesn't increase your memory if you have iCloud you don't need this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke the first day I plugged it into my iPhone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb
    Cons mentioned:
    App

    Rated 2 out of 5 stars

    Worked great...for a week. Horrible app.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my request, I received this as a Christmas gift. I wanted an easy way to quickly transfer photos between my iPod 5th gen and iPhone 6 without an internet connection (no wifi at home). I transferred some video files between my iPhone 6 and my laptop and it went great. I then tried to transfer old photos from my iPod 5th gen. Transferring to the USB was fine, but now when I try to open the app in my iPhone OR iPod, the app keeps crashing. There's no real support on PNY's site other than a manual. All the apps are up to date, I've cleared the app caches, tried everything from online (which is nothing much) but the app keeps crashing. I'm sure this works great as a regular USB device for computers, but it stinks for iOS devices because of the app crashing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not for me...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is nice and compact but makes the device hang when connected. Connected to an iphone 6s+ and ipad mini 4 and both hangs or gets stuck on the screen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Horrible keep crashing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted to buy the sandisk ixpand flash drive but when I got to the store they We're sold out but they told me this one was very similar to the one I wanted "in a newer version" sadly wasn't true it crashed every 10 minutes, it didn't even let me save any of my pictures. Just horrible, I returned it the next day and bought the one I wanted online, just got it today and works perfectly. So happy with it. Don't wast your time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy software crashes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your time with this flash drive, because all the app does is crash. One star is one to many. I have an updated iPhone 7 that has updated software. I bought the PNY DUO-Link for iPad / iPhone hoping to be able to transfer some of my files between iPad and computer. I downloaded the app to try and use the drive but the app just crashes. I now have to go through the hassle to return two drives since PNY software doesn't work. What a waste of my time. Stay away from PNY products.

    No, I would not recommend this to a friend