Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
P-B-10400-12-IDW01-RB
SKU:
3144023
Your price for this item is $19.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 292 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%
would recommend
to a friend

Customers are saying

Customers find value in the ID10400 PowerPack USB Portable External Battery's long battery life, convenient size and portability, and multiple USB ports for charging multiple devices simultaneously. The clear digital display and compatibility with various devices are also frequently praised. Many appreciate its affordability compared to similar products. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-292 of 292 reviews
  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only goid for 1 charge and takes forever to recharge your phone. Waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    A Steal for Power Bank

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a steal for a Portable battery pack, it is a much better value than the mophie packs and you get much more, also the display on it is very unique, and makes it look cool. I bought it as a gift for my friend and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    MUST BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for over a year and I use it every weekend when my kids are at sports events all day. It charged my iphone 5s two full charges. My 6s plus has a better battery life than my 5s so I can't say if this charger will refill it twice. I can say it's been over a year and it still works great!

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great product that is easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the product because it had a display to tell exactly how much energy has been used. I just love it. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    So far it's great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small size with lots of power. Extremely nice to charge two devices at the same time. It is smart enough to adjust the amps on the ports depending on what is plugged in. Also seems to hold a fair amount more than advertised. Mine maxed out at 11151 instead of 10400.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome battery charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend my friends to buy this portable charger while the price is on 39.99

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. The wireless distance is a little short. Durability seemed good, but after 3 months, they died. I happened to get the 2 year plan, something I normally pass on, but I am glad I did. The exchange was seamless. I also got these on sale, part of a three item discount to where I got $20 off. I've had the replacement pair for close to three months and have not had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Charging Device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a trip to Europe and it was great for keeping my phone, tablet, MP3 player, etc charged during those long daily excursions, where I was taking so many pics and videos. I bought this to replace a different brand of high-end battery backup device, which failed within a year of my purchase, so I'm very much more impressed with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the battery. Holds lots of juice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable charger works well and keeps my devices charged while on the road.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MAYBE mine was a lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger I got would immediately always turn itself off when connected to my Samsung NOTE 10 TAB and would sometime turn itself off when connected to my Samsung NOTE 3 phone. Any time I connected two devices to it, the unit again would always shut itself off. None of my devices were at full charge before it turned off. The item was returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First Time Fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've recently had to send this back for repair/replacement as the first time I wanted to use it the [On] button collapsed inwards.

    No, I would not recommend this to a friend