Customer Ratings & Reviews

Awesome i love that Best Buy sells these boxes. They are hard to get though

Ordered this set in store and then have it cancelled is absolutely ridiculous. So best buy is just accepting orders hoping they get that amount in which is crazy. Lets not forget when we went to get prismatic booster bundles, the employees stated how much they had, i was the second to last person that would have been able to get one with the limit they set. When we get inside some how the person in front of steps up and they tell her they are sold out and used the excuse of “miscounting” how do you miscount by 3 when the number was below 20, so either the employees are selling more to their buddies at the front of the line or are hiding them last minute when they could have taken their allocation before opening and giving the amount they had available. Biggest waste of time just trying to get stuff for the kids because someone wants to make a quick buck.

Man i love this set, but the hit rates are totally trash. Thankfully i hit cards that are worth more than i paid for. I suggest keeping it sealed and letting it appreciate in value in the next coming years.

Drica and Randell are the best store associates I have ever dealt with anywhere. They are helpful, kind, professional and respectful. They managed the line like true professionals. Thank you,

The store manager was wonderful he saw something was fishy and called the corporate office and fixed it immediately for his patrons that stayed overnight for this release

The product was exactly as purchased. However, the wrapping was very loose.

Great product and great customer service. Was able to order in store

Very great service and really enjoyed the line wait as they were very patient and were great at instructions

Love it had a lot of fun opening the cards with the kids. All the extras in the box made it even better. We really loved the promo.

A beautiful set of items and cards put together. Great for collectors. The box and the rest of the accessories are all top quality.

This helps keep the scalpers out since they have tons of bots ready to go. I saw people in line thinking they would get another online… NOPE

They had a good amount of stock for this product. was able to get in line and get it quickly

Definitely a hard product to obtain but worth the hassle if you’re able to get your hands on it.

Got one in store and placed a instore order for 10 more. Order arrived earlier then the june date. Just tor them today.

I shop at Best Buy all the time but this time really made me frustrated and can’t believe what happened to not just myself and other people as well. Having our orders being canceled even after placing it and paying in full is unacceptable for any retail store Best Buy needs to really step up their game and make sure that they know there will be able to place orders in store for shipping to customers home before going through everything and then come to find out our orders get canceled. It’s bad enough the scalpers already come out here to get all product for Pokémon nowadays and being a collector, it’s really frustrating.

Excellent product, staff was friendly, very easy transaction

Had to wait 12 hours in line but the box looks very pretty. No hits but at least the box was cool.

Smaller town Best Buy…. Sold at MSRP… best retail store left imo….. Will shop he 1st ALWAYS !!!

Excellent service. I am happy that I can finally get one. It is better than pre-order online.

Great price! Love this set! I hope they get more at some point because i would purchase more