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Customer reviews

Rating 4.1 out of 5 stars with 135 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers commend the attractive promo cards included in the Trading Card Game: Surging Sparks Promo Card 2pk - Terapagos and Fuecoco. However, some customers reported receiving cards in damaged condition or with inadequate packaging. Issues with damaged cards and poor packaging were frequently mentioned. The product's appeal is diminished by these recurring shipping and handling problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-135 of 135 reviews
  • Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Promo cards arrived bent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived with my other items but it wasn't packaged well. Promo cards arrived bent.

    I would recommend this to a friend
  • Cons mentioned:
    Value

    Rated 1 out of 5 stars

    Not valuable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cards had no value. They were free with purchase, so that was a bonus.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Arrived damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged due to poor packaging and Best Buy refused to send me a replacement.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Came damaged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a promotional item, better shipping to protect the collectable item would be ideal

    No, I would not recommend this to a friend
  • Cons mentioned:
    Value

    Rated 1 out of 5 stars

    Don’t really know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get them yet. Quite a mistery. Not much value thou

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My promos shipped separately from my actual package. Showed up 2 days after my original order got here. Package was shipped with ups and was damaged. Why? Just ship them together and be better about packaging. So lame.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never actually received the product. There is no email to send an issue to and chat times are way too long. Best buy should either send the product or refund my entire purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    shameful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cards unpadded in a huge envelope and came bent and severely damaged, extremely disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Card was bent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i received my promo cards one of them was bent. Im sad :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Card came damaged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how difficult it is to package well and delivery with care.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Want to win the gift card.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it’s great. I’ll let you know when I finally get it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was never delivered.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order over 3 weeks ago and I still haven’t received my items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice try. USPS destroyed it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USPS turned mine into an origami taco. Super disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No promos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a product just because of the promos and they didn't even bother to send them. I wasted an hour driving to my local stores if they had them and I couldn't get them. It's really sad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldnt receive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had many options to get these but when ordering it cancled them. Never getting the cards while others got 50+

    I would recommend this to a friend