Customer Ratings & Reviews

My in-store order was cancelled with no explanation.

Absolutely awful pull rates but atleast it was fun opening

The product itself is fine; the problem lies with Best Buy's sales model. I saw the pre-order notification for the physical store online, went to the store, queued at the service desk to place my order, and the staff automatically selected mail delivery for me without asking if I wanted in-store pickup. The next day, my order was cancelled, and I received a cancellation email. When I went to the store to inquire, I was only told that Best Buy's backend had cancelled my order. Meanwhile, my friend who went to the store with me to place his order (but placed his order later than mine) chose in-store pickup, and his order was not cancelled, and he received his package normally.

got a bunch of cards all evee featured, a playmat card deck holder and sleeves dice for life counters

This is a great set when you could get it for MSRP but not so good when its upcharged. Very hard to find

Extremely difficult to find but an amazing piece to add to any pokemon collection!

Good product if you’re able to secure one. Will buy again.

Walked into Best Buy looking for pokemon cards. Manager said they received the prismatic spc’s and was able to buy one without having to wait hours in line at a different store!

I ordered in store and waited 3 weeks for my order to come in and when that day came to pick up , they told me they couldnt fulfill my order, so they cancelled my orders. Im very upset with best buy. I wouldn’t recommend placing orders in store. My product got backdoored or was given to someone else

Great place to buy i got the laxt one itvwas grest

Would been a 5 star but order got cancelled. Was able to submit order but out of stock hour later.

Preordered in store and they cancelled my order. This is the second time this has happened. Come on Best Buy do better that’s bad customer service

Ordered in store, got cancelled. Extremely disappointed by this.