Customer Ratings & Reviews

No big hits in this box, but still happy with the cards I did get! I’m more proud of how my location has kept a fair, orderly way of ensuring everyone gets something they want. It seems like every location does it a little different so I always make sure to thank them.

The product was exactly as purchased. However, the wrapping was very loose.

Love pokemon and ease of getting the product! Product was spotless and well worth the wait

Best Buy making sure we always have the best deals. Pokemon really out did themselves on this product. Definitely would buy again.

Man i love this set, but the hit rates are totally trash. Thankfully i hit cards that are worth more than i paid for. I suggest keeping it sealed and letting it appreciate in value in the next coming years.

Drica and Randell are the best store associates I have ever dealt with anywhere. They are helpful, kind, professional and respectful. They managed the line like true professionals. Thank you,

I shop at Best Buy all the time but this time really made me frustrated and can’t believe what happened to not just myself and other people as well. Having our orders being canceled even after placing it and paying in full is unacceptable for any retail store Best Buy needs to really step up their game and make sure that they know there will be able to place orders in store for shipping to customers home before going through everything and then come to find out our orders get canceled. It’s bad enough the scalpers already come out here to get all product for Pokémon nowadays and being a collector, it’s really frustrating.

The store manager was wonderful he saw something was fishy and called the corporate office and fixed it immediately for his patrons that stayed overnight for this release

Great product and great customer service. Was able to order in store

Great item, Great release, Best Buy employees were kind enough to let us know the exact amount an hour or so before opening which really solidified standing in line!

Very great service and really enjoyed the line wait as they were very patient and were great at instructions

Was told could place in-store order so I did since waiting hours outside with store confirming they had 8 only to have 4 on open. Best buy employees stole half the stock and played it off like they were for online orders. My in-store order then gets cancelled and it took over a month for them to cancel/start refund for me. Absolutely terrible experience.

Love it had a lot of fun opening the cards with the kids. All the extras in the box made it even better. We really loved the promo.

A beautiful set of items and cards put together. Great for collectors. The box and the rest of the accessories are all top quality.

This helps keep the scalpers out since they have tons of bots ready to go. I saw people in line thinking they would get another online… NOPE

They had a good amount of stock for this product. was able to get in line and get it quickly

Definitely a hard product to obtain but worth the hassle if you’re able to get your hands on it.

Got one in store and placed a instore order for 10 more. Order arrived earlier then the june date. Just tor them today.

Excellent product, staff was friendly, very easy transaction

Had to wait 12 hours in line but the box looks very pretty. No hits but at least the box was cool.