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Customer Ratings & Reviews

Your price for this item is $284.99
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The comparable value price is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 778 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the Polk Audio Command Sound Bar for its exceptional sound quality, describing it as amazing and clear. They appreciate the convenient Alexa integration, allowing for easy voice control. The simple setup process is also highlighted as a positive aspect. While some users have concerns about the Bluetooth connectivity and volume levels, the overall sentiment is positive, with many praising the product's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 778 reviews
  • Rated 5 out of 5 stars

    Great surround system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband as a Christmas gift and he was soooo HAPPY! This has been one of his favorite brand and was thrilled when he found such a great deal at Best Buy so I had to sneak around and get it for him!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was for my mom. She loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a cool system for the price, and it load in her home. We were both very satisfied with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound bar ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best sound bars I ever owned. Only one problem I had was setting it up to my WiFi and Amazon. Do yourself a favor. When you get ready to set it up. Call Polk and have them walk you through it. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a difficult task but the output and overall performance is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, love how it has an app that you can play Spotify straight to the sound bar. Great Bass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is great! Freezes and has to be reset someti

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great most of the time. Once in a while I have to reset it for it to work with Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and my parents have had some difficulty with the performance especially the Alexa feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good so far I enjoying the product will see how long it will last

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but Alexa malfunctions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass and clean crisp sounds plus voice is clear to hear but Alexa doesn't play Spotify after it says ok playing now and when I do get it to play sometimes it doesn't stop when I tell it to, I have to use my phone to stop the music besides Alexa technical difficulties the sound is great and a huge difference from the basic competitors

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 1 out of 5 stars

    Piece of crap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this 3 weeks ago and were impressed how fast and easy set up was. That's about were it stopped. After the first week we started having problems with Alexsa. We had to reset her to the internet twice. No big deal at the time thinking it was just a small bug. This past week we had to reset her every day. Now the past 2 days it has been several times throughout the day. We have done the reset button and it's just worse. She doesnt even respond to voice commands. This is the worse piece of crap( that's being nice) I have ever bought. I thought it would be amazing even with not knowing the brand. I figured Amazon would not attach their brand to a piece of crap and have their name dragged threw the mud. This thing is going back and replaced with a better name brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa works well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for good surround system this is not the best the subwoofer puts out little bass

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    My first sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no clue why Alexa is saying at times not connected to internet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    Ok for money.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was extremely easy. Sound was ok. I’m used to a complete SS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for this price point. Kicking bass! Mobile Setup can be a bit a little tricky though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While watching movies and music shakes my walls when I want it too and night mode is great for when kids are sleeping , don’t use it much for Alexa , I have many other devices with Alexa built in, thank you Polk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is a little weak, but love it’s wireless. Like having the echo dot included, worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but too large for the TV stand. I had to return for a smaller unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I think it will do great I am ready to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounded great but I opted for the model with rear speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a soundbar and I have no idea why I waited so long. Its sleek looking, nice to have alexa in the livingroom, and the voice amplification makes the voices much clearer. Money well spent.

    I would recommend this to a friend