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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 131 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality of the Monitor XT20 Bookshelf Speaker Pair. Many appreciate the great bass response, while some find the appearance, price, and highs to be good. Others mention the size is just right and that the speakers handle power very well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-131 of 131 reviews
  • Rated 4 out of 5 stars

    Speaker Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Speakers: wish you had had a larger selection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound better than i thought they would, they out shined my old speakers nicely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Wouldn’t stay connected. Best Buy Geek Squad struggled to get them set-up. I struggled to keep them connected. Manufacturer customer service was atrocious.

    No, I would not recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      We are sorry to hear about your experience. There may be a few causes for this issue ranging from cables, to the source amp or AVR. These are passive speakers so they will output whatever is fed to them and is likely not the reason for the connection issues. We would hope that Geek Squad was able to fully troubleshoot the issues and if they were not then please give our customer care team a call again so we can assist you in identifying the root cause. 800-377-7655 (Product Support) PolkAudioMarketing

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for the price. Even with a basic receiver, they can certainly fill the whole floor of the house. Bass is pumpin without a subwoofer. Some say it over crowds the mids, which I can hear a bit, but the voice on most tracks still comes through smoothly.

    I would recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      We at Polk would like to thank you for the wonderful feedback. Happy listening! PolkAudioMarketing

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a certified audiophile, but I do consider myself a serious listener with well trained ears. I can't go into all the superfluous data, but I can say, I replaced a very decent pair of Yamaha speakers with a Sub Woofer. I have always like Polk since way back in the 70's and after listening to several options, based on space and price I was willing to spend, as well as other strong reviews, I purchased these. I really love the sound, and I did keep my Yamaha Sub Woofer so, together, this is fr me, a great choice. I'm sure other options could have worked, but, for me, these really give me the bright sound I wanted. I do think the Sub is a necessity but that's a personal thing.

    I would recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      Thank you for these kind words, we know you had plenty of options to choose from and we are honored to be a part of your listening experience. Happy listening! PolkAudioMarketing

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are just the right size for our basement gameroom. They are crisp and have good bass response.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Polk speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my home theater. They sound great the only downside is there’s no way to hang the on a wall for the surround speaker. For the money you send they should put mounting brackets on the back of them .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good purchase in the price range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased these for an average size living room to play my cd's they met my expectations for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Great speakers !!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Polk Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best speaker’s for the buck. Can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Highs

    Rated 5 out of 5 stars

    Qaulity and affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a set of these hooked up to a Denon stereo receiver and they sound incredible highs are clear and not bright and the midrange is solid also I would recommend these to anyone looking for great sounding speakers at an affordable price

    I would recommend this to a friend
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