Customer Ratings & Reviews

Great sound quality and the microphone works perfectly. Computer connected to it right away and recognizes the headset each time I restart it. Great product and a decent price.

I had had a Plantronics Bluetooth ear piece that worked satisfactorily though the callers said my mic volume was too low even though it was set appropriately. It was thus when this headpiece was available, that I jumped at the chance to test and to review this. I am impressed. Pairing with the CISCO multi-line phone was fairly straightforward after having to search for the default pin code; once that was found, the overall experience was quite easy to pair and the ease of use on the phone is wonderful. I like being able to tap the ear cover area to answer the phone. Volume is good. The clarity is also impressive. The hardest thing to get used to is that the overall headpiece feels funny on my head - initially I thought it was going to fall off but after 10 minutes I don't even notice the headphone. This is a great hands free headpiece. Overall set up time was about 10 minutes and that includes me having to find the default pin code for the phone I aws going to use.

I've been working from home the past two and a half years and have began to invest in making my home office comfortable and efficient. As such I've used a few different headsets to try to make Teams meetings as seamless as possible. Until recently I've been using the JLab Go Work headset which I've been really happy with, so honestly something else would have to be outstanding to bowl me over. As comfort is concerned, these are a clear winner. They're an on-ear headset, with only one speaker and a large comfortable pad on the other side. The mic boom flips over so it can be worn on either side and the length is wasy to adjust. Clamping force is good enough that they don't slip off but is not uncomfortable. I wear glasses and have no problem with comfort. Sound quality is acceptable, no better or less than other headsets I've tried. Here the limiting factor is really Teams itself and the quality of other people's microphones. The best sounding headset in the world isn't going to make up for someone else's cheap mic. Setup was very simple on my work laptop. They're automatically paired to the included dongle, so just plug in an go. There is software you can download to tweak some settings like behavior in Teams and the oddly named "Anti-startle Protection" which just compresses the volume on sudden loud noises. There are also three sounds effects meant to minimize distractions (running water and ocean sounds) but the fidelity on the headsets is such that I find them kind of shrill. One setting also allows you to use the lights on the side to warn others that you're on a call. I was looking forward to this feature so if someone wanders into the room while I'm on a call they'll be aware and not disturb me, but so far I haven't seen the light come on while on a call. The light comes on briefly when I raise or lower the volume with the + and - buttons, but it's pretty faint. Not sure if I have an issue with mine or if I'm doing something wrong, but I have confirmed it's enabled in the software. In addition to the volume buttons there's a Teams button that opens teams at a touch or answers incoming calls. There's also a mute switch near the end of the boom opposite the mic that's handy if you need to cough or mute yourself quickly before you say something you're going to regret later. Charging is done through USB C. This unit does not come with a charging cradle, but it appears there are contacts for one to purchase separately. At the end of the day, this is a very capable and comfortable headset for home or office use, but there is nothing special to stand out for me above other models.

Very comfortable to wear. Wear up to 4 hours at a time. Like the pad on opposite side. I do not like to wears glasses or anything on my head and this was a good choice based on this. Battery lasts all day 8 hours so far.

Although the headset is noise canceling sometimes the customer on my other end can't hear me. This is also happening to a colleague of mine. We will have to reboot our phones a couple of times and turn the device on and off for it to "calibrate" or something of the sort. Customer's don't really seem to hear me well in general either. It does do good at canceling out the background noise of my kiddos.

Awesome sound quality and battery life, highly recommend

I have only had these for a couple of weeks now but they have been great. Having work done in my house and being in a meeting for work no one could hear the noise.

I got this wireless headphone for my wife's birthday, she works from home, she loves it! Now she can move around the house while on a call

This is by far the best head set I have purchased . Very good quality

Could be a little louder but other than that great headset!

I am loving this headset. Very comfortable during many hours of use.

Works great and is very comfortable if you're looking for a headset this is the one

Great product! Very accessible and clear. Easy to install

Purchased this headset approximately 2 months ago and was loving it. BUT about 2 1/2 weeks ago the headband broke right above the earpiece. This is the only headset I have so I got some super glue and duct taped and patched it up. Contacted JLab support and reported the problem. They apologized for the problem. They wanted me to send them a copy of the receipt and send them pictures of the destroyed headset and then they would process the warranty. I replied to their email explaining that this was the ONLY headset I had and needed them to send a replacement headset and I would be happy to send them the pictures of the destroyed headset. Once again they responded that they would be happy to honor the warranty, but I had to provide proof of the destroyed headset. Once again I replied that I did not have a replacement headset and if they were not going to honor their warranty that I would purchase a different brand and would then give a bad review. One week later, haven't heard anything back from them so I am honoring my word to them!!!!!

I brought this product with hopes of noise canceling. From some of the reviews the product cancelled their background noises from kids, people cutting grass, and truckers while driving. I have zero noise canceling with this product. Everything else is perfect!

This has been ok but my old 30 one seems to perform better. I was given this as a gift. Clients say it is hard to hear me at times and the on off bottom is to flush. I hit the volume button instead of the on off button. It’s ok but not worth the price.

A little hard for callers on the other end to hear, but otherwise great

I purchased these for use in an office, and the echo is so extreme that it is unusable. This is not a busy office, maybe 5 people in the building at a time. Every yawn, adjusting in the seat, writing, etc. was able to be heard.