Customer Ratings & Reviews

Although the headset is noise canceling sometimes the customer on my other end can't hear me. This is also happening to a colleague of mine. We will have to reboot our phones a couple of times and turn the device on and off for it to "calibrate" or something of the sort. Customer's don't really seem to hear me well in general either. It does do good at canceling out the background noise of my kiddos.

Awesome sound quality and battery life, highly recommend

I have only had these for a couple of weeks now but they have been great. Having work done in my house and being in a meeting for work no one could hear the noise.

I got this wireless headphone for my wife's birthday, she works from home, she loves it! Now she can move around the house while on a call

This is by far the best head set I have purchased . Very good quality

Could be a little louder but other than that great headset!

I am loving this headset. Very comfortable during many hours of use.

Works great and is very comfortable if you're looking for a headset this is the one

Great product! Very accessible and clear. Easy to install

Purchased this headset approximately 2 months ago and was loving it. BUT about 2 1/2 weeks ago the headband broke right above the earpiece. This is the only headset I have so I got some super glue and duct taped and patched it up. Contacted JLab support and reported the problem. They apologized for the problem. They wanted me to send them a copy of the receipt and send them pictures of the destroyed headset and then they would process the warranty. I replied to their email explaining that this was the ONLY headset I had and needed them to send a replacement headset and I would be happy to send them the pictures of the destroyed headset. Once again they responded that they would be happy to honor the warranty, but I had to provide proof of the destroyed headset. Once again I replied that I did not have a replacement headset and if they were not going to honor their warranty that I would purchase a different brand and would then give a bad review. One week later, haven't heard anything back from them so I am honoring my word to them!!!!!

I brought this product with hopes of noise canceling. From some of the reviews the product cancelled their background noises from kids, people cutting grass, and truckers while driving. I have zero noise canceling with this product. Everything else is perfect!

This has been ok but my old 30 one seems to perform better. I was given this as a gift. Clients say it is hard to hear me at times and the on off bottom is to flush. I hit the volume button instead of the on off button. It’s ok but not worth the price.

A little hard for callers on the other end to hear, but otherwise great

I purchased these for use in an office, and the echo is so extreme that it is unusable. This is not a busy office, maybe 5 people in the building at a time. Every yawn, adjusting in the seat, writing, etc. was able to be heard.