Customer Ratings & Reviews

This is the third headset that I tried with my work laptop (HP). This one finally worked! All the others would work with Zoom but not with Microsoft Teams or vice versa. This one works with both! This product was recommended by a Best Buy agent via chat.

Easy to setup and works great. I’ve not had any problems. Sound is excellent.

I work from home for our family business and these work great when I need to be on the phone and have my hands free. Also has a chip to plug into the computer for Zoom meetings. Very handy!

I was a little disappointed with the quality for the price. This should be a $30-$50 headset. The sound is decent, but it feels cheaply made.

The Bluetooth connection works great and the distance seems reasonable. The sound has a bit of an echo while on meetings but not distracting enough to return.

I forget it’s there.. sound quality is superb!!!!!

The headset is ok.i was expecting better for the price

Great reception even from a good distance away. Easy setup.

This can become an issue with some people's ears after long use sometimes it hurts your ear. The battery lasts a long time but sometimes it has issues with connection. It works when you have a mask on

Comfortable, easy to wear and charge. Very pleased.

Excellent clarity and mic sensitivity. The double ear model is preferred if using around loud noises or people. However, the mic does a great job of not sending that “audio” to your meeting/call.

Love Plantronics, now Poly - you never let me down. I have been using Poly products for 20 years give or take. I still have my first ear bud.

Comfortable and I like that the volume adjusts automatically but it disconnects frequently. Will probably return

Doesnt block out noise, callers struggle to hear me.

Overall I found it great. Sometimes I've seen that the red mute button doesn't work with MS Teams. Also, switching the calls between MS Teams and the phone call is not so smooth.

good headset and very comfortable but no noise cancellation.

The cover on the opposite side of the headset came apart and then off. Only glued together. Not even 1 year in. I reach out to one of the worst customer service experiences to date. The guy requested pics and proof of purchase. I sent it. I get an email, God forbid a call, telling me that they can't do anything about it. Good headset with one major inconvenience. When connected to Avaya at work, if I press the side button to pick up the call, it activates Microsoft Teams - EVERY time. I have to manually with my mouse pick up the call. This thing is designed to work primarily with Teams. Call quality is great. But I value customer service. And Poly, used to be Plantronics, is absolute garbage. Less then 1 year. Sorry, no replacement. I will NEVER again buy another product from Poly. EVER. If they sent a response to this review it will be to circumvent people from believing my review so you can still go out and buy their product. Folks, please don't waste your money. They don't stand by their product.

I know better than that in term of sound. Sometimes it's disconnected by itself and i'm not well heard.

hey its way easy to operate, just pair it your phone or tablet computer and your ready. And just turn headset off your done. When need it to do what ever you.

Works very well. Is slightly uncomfortable but it’s like new shoes. Once you wear it in it’s like you don’t even have it on.