Customer Ratings & Reviews

The noise canceling is not very good and my computer can not connect to it.

Great battery life and easily paired to my S22 Ultra

This headset is very lightweight and comfortable! That's great! But what matters most in an office environment is the clarity of sound and the ability of the microphone to filter background noise and this headset excels at both! The microphone features "Acoustic Fence Technology" which basically limits the audio pickup to the immediate proximity of the device without sacrificing the sound quality. I don't know how it works, but it works better than any other boomed headset I've ever used in an office environment. It features BT connectivity, so it will work with any tablet, smartphone or computer that feature! It also includes a USB-A and USB-C BT700 dongle which extends the BT range to over 150 feet and there's an optional desk base to extend that range to 300 feet. There is an illuminated indicator on the earpiece to let people know when you're online, as well as a well placed mute button and option alert to remind you if the headset is muted. The stated talk time is 24 hours, and the unit can be fully charged in 1.5 hours. It will fast charge in 15 minutes for up to 10 hours of use. The frequency response varies with PC wideband voice telephony up to 7 kHz or for multimedia 20 Hz to 20 kHz. This headset outperforms similar units that cost twice as much!

The specs and features looked good, but the materials used don't provide sufficient grip to my head and it kept wanting to slide forward and off. In all my years of using all kinds headphones and headsets, I've never encountered this problem. I must have been lucky all that time.

Is not as comfortable as I would like, works great though

Will not charge, returning to the store. Haven’t had them but 2 weeks

I normally don’t leave negative reviews but I can’t seem to get any assistance any other way. Ordered on Nov 27th and still haven’t received my order. Shipping details state “Label created Nov 29” and no further updates or activity. I’ve reached out to Best Buy’s customer service every weekday since Monday, Dec 4 and each rep tells me the same thing “someone will reach out within 24 to 48 hours” I’ve gotten no response/updates and keep getting the run around. This is extremely frustrating.

I ended up returning this, it wasn't what I was looking for. While it said there was 100ft of range when using the USB connector, I wanted range to span between two floors in my house so I could stay on my work calls and still go downstairs and fill up my waterfall and not have my call drop/sound go out. So maybe it would be good if I lived in a one-story house, but it didn't work for me. I also determined I don't prefer having only a single ear; additionally that I prefer over ear vs on ear. So I'm sure this will work plenty fine for other people, just wasn't what I was looking for

The sound on this headset is awful. Everything sounds like it's in a tunnel and has an echo. Would not recommend for the price.

Perhaps my unit was defective, but everyone I talked to through this thing, whether it be smartphone or computer, told me that I "sound like I'm talking on a speakerphone 10 feet away." I work from home doing phone calls with clients, which is why I bought this, and my customers kept complaining that they couldn't hear me. When I got my company computer, it came with a wired Plantronics headset, which works great. So I naturally thought that a wireless version would work just as good. However, these were such a disappointment. Unfortunately, I had to return them.

Use these for work & constantly having audio issues. Customers cant hear me half the time

Stopped connecting after 1 week. Initially worked well and was found to be useful. However, it stopped connecting to the phone after a short amount of time.

No good if you have a larger head. The older Plantronics Voyager 4210 had adjustable space on the temple rest. On this model you can only extend the headset on the speaker side and it only goes to notch 6, not far enough if you have a large head. The temple rest side does not extend. For some reason they removed it. I wish I would've bought the older version Plantronics Voyager 4210 but it is no longer being sold. Most ppl don't have this problem so. But for me I dislike this headset.

Doesn’t block out noise as much as I would have liked for working from home

Would not recomend for at home office. You can only get 5 feet from your computer before it disconnects. Also, does not work well in teams calls. Very scratchy and sounds like you are on a bad cell phone call!

They are ok………………………………,,..,,,,,,,,,,,,,,,,,,,,,,,,

Does not sit properly on head. Does not extend far enough had to return.

Didn’t work for me,I honestly expect better for the price

This is the headset you want to purchase. Poly is a company formed by combining Polycom and Plantronics who have been in the business of video conferencing and headset manufacturing for quite a long time. Plantronics headsets were always considered the best in breed going back many years and the Voyager 4310 UC lives up to that reputation. Sound quality on both receiving and transmit is superb. Background noise has been reduced on both my phone calls via an Android phone and ZOOM calls from my PC and iPad. The PC uses the included BT700 High-Fidelity USB dongle. While it is not absolutely necessary this dongle increased my Bluetooth range considerably. One give away that Poly knows something about headsets is the fact that some of your voice is returned to the earpiece. This is called sidetone and prevents you from raising you voice on conference calls. The lack of this is why everyone seems to yelling when talking on cellphones ! I have used this headset on an iPad, an Android phone and a PC without any pairing issues. It has a memory of 8 pairings and can be connected to two devices at the same time. I find the headset comfortable after wearing for many hours. When turned on it will tell you the battery state and what device(s) are connected. This is a one side on-the-ear headset. The microphone can swivel almost 360 degrees so you can wear the headset on either ear. The MUTE button is conveniently placed on the microphone arm. Volume UP and Down controls are located on the back of the earpiece and have tactile feel, along with a multi purpose button that can call your assistant on the connected device. The companion software called Poly Lens is available for Windows and Apple IOS. This is where you can select the many available options for the headset and perform software upgrades. This is also where the user guide is located along with links to the quick start guide, device info/logs, and support should it be necessary. The IOS APP further includes a FIND ME feature that will cause the headset to emit a loud noise to aid you in finding it should you misplace it. The IOS App also tells you the remaining talk time left on the battery. A generous length USB A to USB C cable is supplied along with an adapter to allow the cable to be double ended USB C. This cable is used for charging or using your headset in a wired mode if not using Bluetooth. No power brick is supplied, which seems to be the norm now. Also included is a nice satchel to store your headset in when not in use. It even includes a small pocket for the USB A to C adapter. Now that is attention to detail ! This is an exceptional headset and I seem to have tried them all these last two years. You will not be disappointed with this purchase. This should be the last headset you should have to buy.

sound quality is nice but build quality is cheap, terrible and easy to break