Customer Ratings & Reviews

It’s a Great headset juugbnjk JHV j jjjbvvgh ghiijnh

Great purchase. Would definitely purchase again. Loved it

I purchased this in Aug 22. It is now May 23 and the unit will no longer charge. Up until now, the headset would last most of the week between charges. Now, it says it is fully charged after it has been charged, but then after a few minutes, it tells me it needs to be charged. Now, it will no longer turn on.

Returning. Was told we sound like robots talking to clients through VOIP plugged into laptops.

Sucks poor clarity for person whom is calling there is static on the line

They were okay but i returned them thanks to BestBuys fantastic return policy

Good set but doesn’t work for a phone working on a computer even with a dongle. Disappointed

I work a customer service job and my customers can’t seem to hear me on this set. I was very frustrated, because this was highly recommended by my IT team. Unfortunately it’s not working out and I’m going to be returning it.

Bluetooth not as good as it as advertised. Won’t pick up signal good

It’s good for the first 4 months but then it stops charging

So far, this product hasn’t yet been proven to be a good choice. Possibly returning.

Great headset. Would recommend to anyone on the phone all day for work.

Customers cannot hear me and connects and disconnects on its own. HP support is impossible to get a hold of. Have spent over 1 hour on hold waiting for someone to answer but they never have. Would not recommend. Even email cannot send message. It stays on the submit.

Does not stay charged longer than two hours of talk time.

This headset is very lightweight and comfortable! That's great! But what matters most in an office environment is the clarity of sound and the ability of the microphone to filter background noise and this headset excels at both! The microphone features "Acoustic Fence Technology" which basically limits the audio pickup to the immediate proximity of the device without sacrificing the sound quality. I don't know how it works, but it works better than any other boomed headset I've ever used in an office environment. It features BT connectivity, so it will work with any tablet, smartphone or computer that feature! It also includes a USB-A and USB-C BT700 dongle which extends the BT range to over 150 feet and there's an optional desk base to extend that range to 300 feet. There is an illuminated indicator on the earpiece to let people know when you're online, as well as a well placed mute button and option alert to remind you if the headset is muted. The stated talk time is 24 hours, and the unit can be fully charged in 1.5 hours. It will fast charge in 15 minutes for up to 10 hours of use. The frequency response varies with PC wideband voice telephony up to 7 kHz or for multimedia 20 Hz to 20 kHz. This headset outperforms similar units that cost twice as much!

Great battery life and easily paired to my S22 Ultra

Is not as comfortable as I would like, works great though

I normally don’t leave negative reviews but I can’t seem to get any assistance any other way. Ordered on Nov 27th and still haven’t received my order. Shipping details state “Label created Nov 29” and no further updates or activity. I’ve reached out to Best Buy’s customer service every weekday since Monday, Dec 4 and each rep tells me the same thing “someone will reach out within 24 to 48 hours” I’ve gotten no response/updates and keep getting the run around. This is extremely frustrating.

The specs and features looked good, but the materials used don't provide sufficient grip to my head and it kept wanting to slide forward and off. In all my years of using all kinds headphones and headsets, I've never encountered this problem. I must have been lucky all that time.

Will not charge, returning to the store. Haven’t had them but 2 weeks