Customer Ratings & Reviews

If I could give it 0 stars I would . I barely used it and it constantly stops working. My only option after a little over two weeks is to make a very out of the way trip to a store which Mu health doesn’t allow at this time. Do NOT buy this junk,

Plantronics Voyager 4310 is the latest wireless noise cancelling single ear headset from Poly. It comes with a boom mic, which works flawlessly and picks up clear audio while you speak. The boom extension can be rotated so you can wear the headset on either side of the ear. There is a red button on the boom for quick mute/unmute option. While using it for my Teams and Zoom call, others could hear me clearly without any background noise, thanks to the noise cancelling mic on the boom. On the headset, you have volume up and down controls as well as LED light that indicates call status. The headset can be connected to the PC directly via Bluetooth 5.2 or using the USB adapter. You can also use the headset in wired mode using the USB cable. Using the USB adapter provides you with the farthest Bluetooth connection range, while direct connection isn't bad either. I am impressed with the overall battery life. The headset has a standby time of 50 days while the usage is rated at 47 hours. Another bonus is that you can charge it via USB C cable. I was able to use it entire week for my calls on a full charge. I like the dedicated Teams button on the headset. This comes in handy to bring up Microsoft Teams app, if you use it for work. Download Poly Lens app to update headset firmware, change settings, battery life, as well as use it to find your headset in case you misplaced it. Overall, this is a quality headset with nice features and versatile design for all day comfortable use.

Not noise cancelling at all. My customers can hear my puppy bark 2 rooms over and she a little dog

This is the perfect headset for someone who is on the phone a lot, in meetings, and works in an office setting. The headset connects to a computer through Bluetooth or with the included dongle. Set up is fast and easy. The touch controls are useful for volume control, mute, and opening a teams meeting or raising your hand in that meeting. The microphone does a great job at picking up vocals only and not any surrounding noise. The sound quality of the audio in the ear is dependent on the other person's microphone but you can hear them very clearly. There is also an app called Poly Lens that you download on the computer that will perform software updates and offer additional features. There is even a feature similar to some smartwatches that remind you to take a break which is neat. The battery life is a huge plus for this headset considering you can put it to charge when you leave the office. It will last you a full day of work. The downside is that you won't get a battery percentage reading. The charging however is pretty quick when I tested it for 30 min. It went from medium to high battery so if needed, you can charge on the lunch break and come back to full battery. The headset is also comfortable. No fatigue throughout an 8 hour work day which is a problem for some headsets. Overall, it's a great headset for the office. I will be recommending this to everyone in the office.

This thing works terrible if you use any sort of out bound or in bound call system. Everyone complains of not being able to hear on phone calls but everything is fine in Teams meetings.

Plugged in the USB transmitter to the phone and got no connection at all. So much for wireless headsets. Plus Bestbuy employees were clueless and suggested we might have better luck online.

Noise cancellation is not good at all! Can hear wind and the person on the other end can hear everything as well.

I have been using this headset for the past week on my online meetings. Works flawlessly, connects to my MacBook with no issues. I do listen to music with the headphone between meetings even with just one earpiece still sounds very clear and rich. Then I pause my music and join my meeting and everyone can hear me without fail. I really like that this feels so comfortable after hours of meetings I don't feel fatigue or like I am uncomfortable from wearing a headset all day. Looking forward to using this for many months to come. I would highly recommend how light weight the earphones are and how solid and quality build is amazing. Very impressed these feel and sound like a very expensive headset. The button to get Siri and to switch music Is conveniently located in the middle of the earpiece so easy to use and to access. I like the way it works and the way its so easy to put in my laptop bag and carry with me. I have done so many meetings without fail and feeling confident it is going to connect to my MacBook every time as soon as I power them on. They are a good to go - ready to go and the mic is top quality and clear from what I have heard from my colleagues

Do not buy this unless you want ONE CUP HEADPHONE, the TWO CUP IS 10 - 20 dollars more. I REPEAT DO NOT BUY UNLESS YOU WANT ONE A CUP HEADPHONE.

Gave us problems from day one. When they did stop working we were able to exchange them through geek squad protection.

It didn't work well. The quality of the product wasn't too good.

It turns off when its fully charged, can still here background noise when on a call at work

Did not stay connected to my online calls. Bulky and uncomfortable to wear.

Never able to get them to work! Returned back to store

With comfort and clarity at its core, the Plantronics Voyager 4310 UC headset is a great wireless option for any environment, be it workplace, home office, or gaming and entertainment room. This headset covers all your bases to let you work or play for as long as you need. The Voyager 4310 UC is lightweight yet sturdy. The over-ear piece connects with an adjustable headband that ends at a cushioned piece that allows the device to grip slightly and rest snuggly on your head. It is very comfortable over extended hours of usage, and its simple design allows you to remove it or put it on quickly and easily while also allowing you to place the earpiece over either ear. The flexible microphone wand is large and moves up and down to position near your mouth as required. The device is packaged with a USB Bluetooth adapter, a USB-C to USB-A cable, a USB-A to USB-C adapter, and a small carrying pouch that even has an inner pocket for the adapters. I really like the mechanical nature of the buttons: the click of the up/down volume, the snap of the on/off switch; the select button input; and the pull-back/hold sequence to enable Bluetooth pairing or to switch between devices. Each action works nicely and gives me confidence that the mechanism is being triggered properly. Though the provided adapters give this versatile headset a wired option, I prefer the wireless route when connecting to my devices. Pairing through Bluetooth was quick and flawless for my mobile phone, laptop, tablet, and gaming system. The Voyager 4310 UC worked from across several rooms and floors of my house, with a listed range of up to 164 feet. The battery life is impressive as well, with talk time up to 24 hours wirelessly. And most importantly, the sound comes through loud and clear and goes out from the mic with very little background noise. Gaming online or hosting a web conference with the Voyager 4310 UC cuts down on your many peripheral devices so you can focus less on any clutter around you and more on the work (and play) in front of you. Overall, this little headset is an instrument for productivity. With its wireless versatility, comfortable wearing style, prolonged battery life, and overall reliability, the Voyager 4310 UC lets you stay connected to all your devices when at home or at the office. A great little product. Full disclosure, I received this product for my honest, unbiased review.

I already owned a Poly Voyager 4310 headset and was very happy with the comfort, quality of sound, and ease of use. I decided to buy a second to keep in New York. Unfortunately, the second unit was defective (headset wouldn't charge). I called HP/Poly customer service and they were extremely responsive and helpful. I took the unit back, the representative called the stockroom, located another unit, and exchanged it for the defective one ... all within 5 minutes. The new unit works perfectly. I just wanted to share this experience so others know that the folks in customer service at HP/Poly and Best Buy (Charlotte Pike/West Nashville) came through with flying colors!

I wear glasses and it fits comfortably. Sound quality is great and no one has had issues hearing me. The on/off, volume, answer call buttons easy access while wearing. I like that it tells you the battery life when you turn it on. Only con is that it can slip a little with head movement as I do walk around in my job.

I had high expectations for this product, but I had constant issues with audio quality and maintaining a Bluetooth connection.

We are in the process of starting a new business and needed a new headset. I have tried a few different styles over the years but this was the one that I never tried but seemed like I would like the most. Something with a speaker closer to the quality of a good headphone on one side, with the other ear free. After using the Plantronics Voyager 4310 for 1 call I knew I had found what I was hoping for. Sound quality is excellent, even music sounds pretty good thru it. The mic is solid, I have used it for probably 10 calls now and I asked each person how I sounded to them and they all said good or great. The mic also can spin around so the speaker can go on the left or right side of your head. The placements of all the usual buttons such as volume, answer, power and mute are intuitive and well marked. Pairing to both my Windows PC and Android phone were super quick and easy. I had one weird issue that after doing a little research I see others have occasionally experienced. Its brain got a little scrambled and just kept saying mutemutemutemute mute on and it would repeat. I turned it off and on and it kept doing it. My solution was the same as I had read online, just keep resetting it. It was probably on attempt 6 or 7 that it stopped and it was back to normal. Which when it is operating properly, is great! To me, this is a 5* device but this bug was a little annoying. I hope it doesn’t continue to happen, it was early on when I was hitting all the different settings and connecting and reconnecting it to devices. So maybe it just happens then. I’m going to give this headset 5*s and at this point I can say I would recommend it to a friend. If the bug happens again, I may change my mind. For now though, I love it!

Very nice headset, solid and most important it is extremely comfortable. I used about 3 hours with no pinched ear pain at all. Also important is with my glasses the headset did not pinch me. The glasses test is very important for me since some headsets don’t have the right curve in the design to ensure they stay put, are comfortable and allow glasses to be worn without discomfort. Tip of the cap to the Plantronics/Poly engineers. Normally I like one ear free so this headset worked best for me. The mic is reversible to either side of head. This unit does not work with all its functions unless you install the Poly Lens app. This is important whether you use it with a cell phone or with a PC. I didn’t install the app for my first test and I noticed the mute button didn’t work. However, once I installed the app, the button worked fine – my bad. Also there are other functions that will not work unless you have the app, so I suggest you review the owner’s manual; go to poly.com/lens (or go straight to this product with this link: https://www.poly.com/us/en/support/products/bluetooth-headsets/voyager/voyager-4300-uc I do like to check out product sites when doing reviews and I can say without reservation that the Poly site is one of the best ever. Well designed and excellent support if needed. In my case I just wanted to understand more about enabling features. You can download the app or update software from this site. Also you should click on the ‘Guides and Manual’ tab. The 16 page manual is a must read I felt, and will show you all the details not included in the ‘Start Here’ Guide that was in the box. Very well done. They also include Troubleshooting Tips, Help contacts, etc. Audio is not the best but this is expected as the function here is for meetings. However, I enjoyed Youtube music as well and the this helped me test the volume and playback features on this device. Very intuitive and worked flawlessly – no missed tapping or jabbing – all the button/switches worked perfect. This is an upscale headset. If you are looking for a professional headset for meetings or call center use (which I am very familiar with and experienced), this is a beautiful headset and I highly recommend it.