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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 7,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Little bit bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear on the headset. I wish it had the feature to press or tell to call but it doesn’t you have to go though the phone for that feature but it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    A little bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My glasses do not sit well on it. It bulky and the volume is low. The battery charges really fast and I get about 7 hours out of it.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220! We will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earpiece!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great quality !!!! Love being hands free!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best on the market!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market for sound quality! Have used for last 7/8 years. Only complaint is it only last about a year then it starts falling apart or disconnects from phone.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    satisfactory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated. I really like the hands free function that allows me to answer phone calls without touching anything. The volume could be a little louder.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good over ear headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second unit, I dropped the old and broke it. The new unit does fit as well in ear even with changing the plastic ear bud. Still works every well and has a ton of features.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super Blue Tooth Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this. It works well and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phone is better than expected!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't sure if the bluetooth headunit was going to fit good in my ear or sound loud and enough for my work environment. It is a-m-a-z-i-n-g!!! You will not be disappointed with this buy. 5220 model

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit seems to work well, but it is bulky and the earpiece is firm and can get uncomfortable. Otherwise, it stays on and in my ear well compared to many other models I have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headset. It has good sound and voice quality. A little bit uncomfortable and shorter battery life than I would have expected. But good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for 10 days and returned it. It needs more ear bud options. It does not stay secure on your ear. It sounded good while wearing it.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we will forward your feedback and comments to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group anytime at www.plantronics.com/support if you have any questions! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    NOT BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT BAD , SOUNDS GOOD , QUALITY GOOD , CONTROLS GOOD , ONLY PROBLEM I SEE WITH PHONE ON MY RIGHT SIDE , HEADSET ALSO ON RIGHT SIDE , SOMETIMES IT LOSES CONNECTION WITH THE PHONE .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of great reviews and it did not disappoint. easy to use and great call quality. most people say that it sounds better than talking into the actual phone.would/ will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TDucky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to connect it to my phone. It really keeps the outside noise out when you are talking on it. It tells you how many hours that you have left to talk.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great had a different device would constantly have to pair had no issues with this one so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone who works outside and needs the flexibility of hands free options for taking calls on the job. He loves the product because it is easy to use and has excellent reception and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Voyager 5220 is a step up from Legend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fantastic. I think this is much better than the Legend, which is what I have used for many years. I hope it holds up. The sound quality at both ends is better than the Legend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this for me got work, easier to hear music and talk, very easy yo use, not too bulky just right and the best thing is you can hear so clearly and the person on the other side feels the same.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    headset works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset I purchased works well and is comfortable to wear. I can easily take calls while performing other tasks. It came with a charging cable but you need your own device plug. It does charge quickly. I do recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lost a few Voyagers over the years and tried other bluetooths and always come back to the Voyager because it works better than the rest. I highly recommend it for its performance and comfort!

    I would recommend this to a friend