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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 7,686 reviews
  • Rated 4 out of 5 stars

    Works Well But Sound Is Thin and Weak

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with both my smartphone and my computer. It easily pairs with two devices and automatically switches back and forth between whichever device you are using. It just plays the sound that is coming through. It works well and is easy to use. The reason I gave it four stars is that the sound quality in the earpiece is a bit thin and weak. It works fine for conversations but I do wish the sound was more like my wired earbuds. For the price, it should have better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent hands-free

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hands-free I've had to date, I don't use Amazon Alexa but it has excellent quality, only the price is a bit high but it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bluetooth headpiece on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased two of these headsets and they perform to its high advertised specifications! My friends can't even tell I am driving in my car with it on. Absolutely excellent noise cancelling specs. I am very pleased with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than anything else I've come accross

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a number of ear-buds, etc. I can use this outside in most conditions and people can hear me well. I use it on Dragon for dictating - FAR better than the piece of crap Dragon sells you for $30 more!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Bluetooth Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth headset is amazing. It's very comfortable and fits either ear. The voice commands work pretty easily and I love that I can answer a phone call by speaking the prompts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have had to purchase a hands-free set. I could not ask for a better product easy to use and always reliable. I can hear clearly when talking on the set as well as no complaints from the people I talk to on the other end.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for loud surroundings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Plantronics ear pieces. All have been Great. like the fact it lets you know who is calling and can answer or ignore by just saying one or the other. Works very well while I'm driving in a 10 wheel loud truck, Good Sound.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good quality, loose in my ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it probably would be a great ear piece for most people, my right ear is used to the ear buds that sink in and even with the larger ear piece it slid in and out freely and didn’t really stay very well. Overall mic quality was great, no complaints from anyone I talked too... including my wife who is usually the first to tell me she can’t hear me very well... lol. Just didn’t stay in my ear so it was harder to hear and I felt like an ear bud was just a better fit overall

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your honest review on our Voyager 5200 headset. However, we are sorry to hear you were not able to find a comfortable and secure fit even after trying all of the included ear tip sizes. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear piece

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great earpiece. The clarity of the sound is excellent. No back drop noise. I got the warranty which was really a good price. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A long time user

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics has always made the best Bluetooth earpiece that i wear 8 hours a day. It's touchless ability to perform tasks is wonderful. When speaking even in a noisy area the filters make it very easy to be heard and to speak. My only concern is that when used as i do the average life span is about 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    super high quality Bluetooth device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this device for anybody who wants a quality sound cancelling Bluetooth. I drive a big noisy truck and no one can even tell that I'm in my truck when I'm driving.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great clearity and people on the other end can hear me. Pairing was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best for office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are best for office meeting and great is that we need not to worry about outside notice as it cancel it as other side person will only hear your voice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it I use it a lot during my phone calls. It is not heavy. Very easy setup and easy to use. It also blocks out the noises around you so that your conversation is heard clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than my last Plantronics Voyager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Voyager started to go out and hard to hear people talk, I decided to get the Plantronics - Voyager 5220 Bluetooth Headset. It's wayyy better than the previous one. I had no problems pairing or talking. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best bluetooth device ever purchased for the price! Great clarity both receiving and transmitting to the other caller. They couldn't tell I was even using the wireless bluetooth. They actually thought I was speaking directly into the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Bluetooth headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Bluetooth headset i have purchased

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Plantronics Bluetooth earpiece. They are phenomenal! I highly recommend, wont even answer my cell phone without it on. So comfortable I've even fallen asleep with it on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I had a similar plantronics headset in the past and it was awesome. This thing rocks! It will answer calls just by putting it on and the battery life lasts all day for sales calls. It’s worth the extra buck!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best Bluetooth earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Bluetooth earpiece. The clarity is awesome on both ends. For those people who wear glasses it doesn't interfere. Overall, worth the money!

    I would recommend this to a friend