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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7674 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 7,674 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best!! I recommend and I will be buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good value, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a very old (10+ years) Plantronics headset that was still working great (including battery life), but rubber parts finally disintegrated. This is unit works well and has very good battery life. Voice commands are convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headset ever used light weight cant veal it clear voice and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longer Bluetooth range better battery life. Clear reception. Easy to use, easier to recharge. Highly recommend. I have not yet figured out how to use the button. Touch features with my phone like the old one yet, but probably will learn how to soon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found something that works phenomenally for calls. I used a neckband style for the last year, and it just wasn't made for calls. With this, I've had nobody complain about their ability to hear me, even when I'm in a noisy place.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Poly Voyager 5220

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, battery lasts all day. good reception distance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Plantronics Headset for hands-free conversations. Comfortable and sound is clear. The only reservation is the charging flap...it seems like it might tear off easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of great reviews and it did not disappoint. easy to use and great call quality. most people say that it sounds better than talking into the actual phone.would/ will buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Aside from volume, it's great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will B the cashier was no joke the nicest dude I've encountered in a customer service setting. Product is solid, volume is slightly low - only issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It and BB as well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more than a product review. It is on BB as well. I am one of the hi tech elect professionals - a seventy year old one. Only in the last few years have I returned. I am more and more impressed with the overall experience - the inventory and just plain nice employees. If they are treated well it translated to you a customer. As time goes on I will buy more and more as the store is 'FUN' I use a BT all day and this a wonderful product. I had a bad one and I waited 3 months to replace it as my experience has shown me the often come in batches. My guess it was a cracked voice coil. The new one is perfect. I had taken out the policy which is rare for me. The exchange was handles perfectly. I use it with the IP6s - lots of features and firmware via my phone. Very impressed overall with BB and it has been so for years now. Years earlier I had almost given up store retail.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in the construction industry and I am around a lot of noisy heavy equipment and drive a semi no one knows that I'm an equipment or driving the truck . I recommend this Bluetooth headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this Bluetooth. I have tried multiple brands & this one works the best. Sometimes I have trouble connecting with my phone but the way it blocks outside noises is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Still a good mono headset.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working like new, holds a good charge. Great for people like me who hate holding a phone & prefer to talk hands free. No issues unless you get close to an operating microwave oven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as Voyager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Voyager for more than 4 years, physically wearing out 2. When I saw the new 5200, I expected abs upgrade. Instead I have been through 2 in six months. First one stopped talking and wouldn't stay connected. Thought it was an issue with the firmware upgrade and went back to Bedtbuy. They replaced it and now this one is doing the same thing, even without the upgrade to the firmware. Also randomly make the noise as if it's disconnecting, but you don't know if it did or didn't for about 5 seconds. Not nearly as reliable as the Voyager UC. I do like the new rechargeable case because it has a desktop holder and the new power levels are easily read for case and headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth connects easily and sounds great. I don't like the way that you have to wait for it to connect before you can start using text to talk. Other than that it's a great Bluetooth!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lost a few Voyagers over the years and tried other bluetooths and always come back to the Voyager because it works better than the rest. I highly recommend it for its performance and comfort!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I drive a semi and it's pretty loud in and around the truck but I have no problem hearing or being heard!!! The ear buds could be a little more comfortable, maybe memory foam,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the better ones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They truly work well and are so clear and clean no static with these ones.. the one goodthing about this one is that only you only need that one that's it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent bluetooth

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bluetooth, i can hear so good , and they can hear me loud and clear because it has 99 % noise cancelation

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great battery life and quality.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great I work in logistics and am on calls all day for hours, the battery life is AMAZING!!

    I would recommend this to a friend