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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 7,686 reviews
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great but a little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the clarity it is a little bulky! It disconnects unexpectedly could be my phone! I do like it and has good clarity I can hear really well!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied totally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and people can hear me really well. I will recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is the second one I have bought. Great hearing sound while talking. Love this one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is great. It's so light, you can barely tell it's on. The voice command works well and it's clear. No static and the range is great too. I can go pretty far without my phone and still be connected.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Disappointing Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning this headset has been a disappointing experience for me. I bought it for its microphone noise-canceling ability -- my office has an echo and I wanted to improve sound quality on the other end of the call. When it worked, it seemed to do that well, but it has issues. The battery life is terrible for such a large headset - half that of my Plantronics Explorer 50, which is half the size of the 5220. It won't go on standby if not in use; it just drains the battery until dead. And, the accessory charger stand for this headset charges so slow it can't keep up with the battery drain of the headset while it is turned on but not in use. I wear glasses, and the portion of the headset is so large it is never comfortable behind my ear. Now, after about half a year of use, those I'm talking to say they can barely hear me, so I have started the replacement process under warranty. To be honest, I think I would prefer it to be out of warranty so I could just throw it away. I'm back to using my trusty Explorer 50.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest feedback on our Voyager 5220; Though we're sorry to hear you're disappointed and we fully understand your concerns. As you know, the earpiece features up to 7 hours of talk time and it is crucial to take into account this model is considered a High-end product with greater features compared to the Explorer 50, thus we can expect higher battery consumption. Nevertheless we do have a few tips in order to extend the battery life of our products: https://bit.ly/35IMed5. We're sorry to hear you didn't find comfortable to wear. These headsets are designed to fit the vast majority of ear shapes and many of our customers have reported that fit and work well while using glasses. We thank you for bringing this to our attention. Your feedback will be shared with our Product Development Team for review and consideration when developing new products. For further assistance, please contact our Customer Care Team at: (888) 248-4143 or (916) 928-7561. plantronics

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love plantronics this is the best bluetooth headset ive wver pirchased!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This si my 5th one. I love how easy it is to use and set up and even when working outside and sweating it does not fall off of my ear. Stays in place and is very comfortable and it monitors 2 different cell phones at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    FANTASTIC EARPIECE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earpiece. Very comfortable to wear and doesn't irritate your ear. The controls on the earpiece is very easy to use. I've own several and I'm very satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear loud and noise canceling is great. The battery is ok I wish it had more time. Still worth the money. Especially if you are around a loud environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset with my work phone and personal phone. I love that it as easy to mute and cancels out noise when driving. I have been asked several times if I am in my office while driving. That's how good it is!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds. Good Sound. The ear bud is durable but had to replace both the charger and ear tips twice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mono piece, the person on the other end was very impressed with sound quality. The ear bud piece didn't fit right in my ear so I was unable to hear the sound coming out .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every happy with this purchase. The audio quality is good and the microphone does not pick up a lot of the background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Extremely Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and is easy to use. I haven't had anyone complain about background noise or that they can't hear me. I can hear everyone I talk to. I honestly don't have a single complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable head set. Used for truck driving and it really helps with noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pricepoint, immediate connection, very clear sound quality, excellent noise cancellation, will only charge to 90% capacity however,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stellar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has always been my favorite! I tried the beats but ended up exchanging them for ole' faithful, Voyager 5220!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best talking headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. It is a solid performer. Really good mics and sound quality. Not the best for music but talking is its strength. I can cut the lawn and the person on the other side can't hear the lawnmower.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this works well at work all day and good sound

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Trucker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To much enterferance,low return volume not work the money

    No, I would not recommend this to a friend