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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7674 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 7,674 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used multiple Bluetooth headsets & this one works the best for me. It fits snug to my ear & blocks out most background noise. I can hear who’s calling & answer or ignore without touching my phone which is great while I’m working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling for phone calls. Filters out all the background noise, especially wind

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Disappointing Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning this headset has been a disappointing experience for me. I bought it for its microphone noise-canceling ability -- my office has an echo and I wanted to improve sound quality on the other end of the call. When it worked, it seemed to do that well, but it has issues. The battery life is terrible for such a large headset - half that of my Plantronics Explorer 50, which is half the size of the 5220. It won't go on standby if not in use; it just drains the battery until dead. And, the accessory charger stand for this headset charges so slow it can't keep up with the battery drain of the headset while it is turned on but not in use. I wear glasses, and the portion of the headset is so large it is never comfortable behind my ear. Now, after about half a year of use, those I'm talking to say they can barely hear me, so I have started the replacement process under warranty. To be honest, I think I would prefer it to be out of warranty so I could just throw it away. I'm back to using my trusty Explorer 50.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest feedback on our Voyager 5220; Though we're sorry to hear you're disappointed and we fully understand your concerns. As you know, the earpiece features up to 7 hours of talk time and it is crucial to take into account this model is considered a High-end product with greater features compared to the Explorer 50, thus we can expect higher battery consumption. Nevertheless we do have a few tips in order to extend the battery life of our products: https://bit.ly/35IMed5. We're sorry to hear you didn't find comfortable to wear. These headsets are designed to fit the vast majority of ear shapes and many of our customers have reported that fit and work well while using glasses. We thank you for bringing this to our attention. Your feedback will be shared with our Product Development Team for review and consideration when developing new products. For further assistance, please contact our Customer Care Team at: (888) 248-4143 or (916) 928-7561. plantronics

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    A Really Nice Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good headset. Really comes in handy especially when you don’t have a vehicle that doesn’t have Bluetooth for when you need to take or make calls and still be safe while driving.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good over ear headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second unit, I dropped the old and broke it. The new unit does fit as well in ear even with changing the plastic ear bud. Still works every well and has a ton of features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great purchase and looks great on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up. I had the previous version which I lost, so purchasing this new one was an easy decision. the sound is amazing, and it looks so sleek. it sets itself up on my android, I am sure it does the same on other cell phones too. buy one now!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit seems to work well, but it is bulky and the earpiece is firm and can get uncomfortable. Otherwise, it stays on and in my ear well compared to many other models I have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My ear piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reception and clarity. Would prefer the power button on the side rather on the rear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    NOT BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT BAD , SOUNDS GOOD , QUALITY GOOD , CONTROLS GOOD , ONLY PROBLEM I SEE WITH PHONE ON MY RIGHT SIDE , HEADSET ALSO ON RIGHT SIDE , SOMETIMES IT LOSES CONNECTION WITH THE PHONE .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for 10 days and returned it. It needs more ear bud options. It does not stay secure on your ear. It sounded good while wearing it.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we will forward your feedback and comments to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group anytime at www.plantronics.com/support if you have any questions! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great mic, terrible speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device had the greatest mic out of any Bluetooth device I have used, and I have been through about ten different ones. The problem was with the speaker. As this device sits in your ear, you don’t get the best hearing as you would from an ear bud. As you turn up the volume, the sound begins to distort and becomes unclear and hard to understand. This may be just me, but it was enough to cause me to return it. Great item over all built with quality, but the speaker was a breaker for me.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello, we are sorry to hear about your experience with the Voyager 5220 headset, while we thrive for our products to fit everyone, we understand that one size doesn't fit all. The Voyager 5220 headset includes 3 different eartip sizes, we recommend you to try them out, since they can considerably change the fit of the headset and might make it more comfortable for you, as well as improve the audio. If you have any other questions, please don't hesitate to contact Plantronics Customer Care at 855-765-7878. plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bluetooth headpiece on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased two of these headsets and they perform to its high advertised specifications! My friends can't even tell I am driving in my car with it on. Absolutely excellent noise cancelling specs. I am very pleased with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect while I Uber & Lyft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ear piece. I can listen to gps directions on Bluetooth while music plays for my passengers through the car. I also use this for conference calls at my day job. Love the features, the ergonomics and the clarity. Battery life is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    FANTASTIC EARPIECE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earpiece. Very comfortable to wear and doesn't irritate your ear. The controls on the earpiece is very easy to use. I've own several and I'm very satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mono piece, the person on the other end was very impressed with sound quality. The ear bud piece didn't fit right in my ear so I was unable to hear the sound coming out .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    super high quality Bluetooth device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this device for anybody who wants a quality sound cancelling Bluetooth. I drive a big noisy truck and no one can even tell that I'm in my truck when I'm driving.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I had a similar plantronics headset in the past and it was awesome. This thing rocks! It will answer calls just by putting it on and the battery life lasts all day for sales calls. It’s worth the extra buck!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantronics - Voyager 5220 Bluetooth Headset - Bla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this voyager 5220 headset for a good while now and I love it. It fits my ear perfect and the connections are always good. I can use my vacuum and the person on the other end never even hears it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for loud surroundings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Plantronics ear pieces. All have been Great. like the fact it lets you know who is calling and can answer or ignore by just saying one or the other. Works very well while I'm driving in a 10 wheel loud truck, Good Sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have had to purchase a hands-free set. I could not ask for a better product easy to use and always reliable. I can hear clearly when talking on the set as well as no complaints from the people I talk to on the other end.

    I would recommend this to a friend