Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- |
- SKU:
- 6563035
Customer reviews
Rating 4.4 out of 5 stars with 7685 reviews
(7,685 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort
Rated 4 out of 5 stars
Good headset!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life and voice quality. The fact that it pairs with 2 devices is a plus. I also like the "Find my headset" in the smartphone app. I also like the way the earpiece just sits in the ear canal and is much more comfortable than earbuds. I can wear this for hours without any discomfort. It also says on your ear and won't fall out like some earbuds do. However, it is not as comfortable behind the ear (especially if your wear glasses) and is harder to put on than other headsets.
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Fit
Rated 5 out of 5 stars
Left.Lane.Driver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I am a truck driver and i have been using this particular earpiece for 3 years i dont plan on switching EVER.. nothing compares!!! Noise canceling is good, comfortable for long hours of wear, stylish and not so big like most trucker headsets. I recommend!
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 3 out of 5 stars
Good sound quality, but a little glitchy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a good quality BT headset that would connect to my work phone (iPhone) and my personal phone (android) simultaneously. I bought the Voyager 5220 because it was "Designed for iPhone" but compatible with android. I need the hands free capability mostly at work where I am constantly driving and receiving calls. I only gave it 3 stars because while the sound quality, battery life and comfort are all great, it constantly looses connection to my iPhone but not the android. For the price, and the fact that it was designed for iPhone, I expected a lot more. If you only need this device for one phone, you'll probably be happy with this one. So, I would recommend it, but not for use with two phones.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5200, we are sorry to hear you experienced trouble with your unit.
You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone.
If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset.
Please don't hesitate to contact our customer care group at 800-985-9815 if you require assistance!
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best Bluetooth for Covid age and beyond
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Bluetooth for multipoint. I have 2 phones and I can answer both. Great battery life. Good for video conferencing. Wild and background noise are no problem. Great controls and comfortable to wear. This is my 2nd one in five years... I lost the 1st one...
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Excellent Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product, even though it is an older version of an ear bud. This is the third one I've purchased, over a 7 year period. I have the portable battery charger, which makes it handy in case I forget to charge it at home. Has good outside noise reduction and others can her me well. Also, works well for other audio (podcasts, videos). Excellent product for the money.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Noise-Cancelling Headset for Busy Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've been using this Poly Voyager 5220 wireless Bluetooth headset at the office for several months now, and it works great for calls and meetings. The noise-cancelling feature is impressive. It blocks out background chatter and distractions effectively, making conversations clear even in a noisy workspace. The boom mic picks up my voice accurately without picking up surrounding sounds, which is essential for professional calls. Battery life holds up well through a full day of use, and the Bluetooth connectivity pairs seamlessly with phones, computers, and even integrates with Amazon Alexa for quick commands. The over-ear design is comfortable for extended wear, with adjustable fit and lightweight build that doesn't cause fatigue. Compared to basic headsets we've tried, this one offers superior sound quality and range, allowing movement around the office without drops. It's a solid choice for productivity, and I'd recommend it to anyone in a similar setup. Thanks, Best Buy, for providing reliable office gear like this!
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
If you have facial hair
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this specifically for the boom mike. Having facial hair makes the bone conduction style pretty much hit or miss. Use it mostly for work, I drive a truck so hands free is required by law, so it's on about 14 hours a day. This is the second one I've had so if you plan on using it a lot get the service plan because the battery life starts diminishing after about a 1 1/2 years. Very comfortable to wear, I sometimes forget I'm wearing it until my wife reminds me. Reception and transmission has always been good, even up to about 50 feet away from the phone. It connects to more than 1 phone at the same time so I can use it with my work and personal phone at the same time.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Stones does blue-tooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a lot of different Bluetooth Headsets and this one checks all the boxes. It has great clarity, long battery life and great comfort. I can leave my i-phone on the second floor and it stays connected even in the basement. I can adjust the volume, make a call, answer a call and use voice text from the headset connected from the basement to the 3rd floor of the house. without losing connection. I prevent losing my i-phone by letting me know I have lost connection.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
The King of Bluetooth mono headests
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every area of criticism is great on this headset. The audio quality is superb, the noise-cancelling is great, battery life is very long, google now and siri integration is seamless, voice actions are very resourceful (ex. say "answer" to answer call if you have no free hands) and the headest if very comfortable on either ear.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Range
Rated 4 out of 5 stars
Great noise cancelling mic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one of the older models of this and it was great. Eventually the battery died out. This new model is awesome for blocking out background noise on the mic. I went thru a loud factory and only my voice could be heard. Downside to this newer model is the earpiece is really tight and hurts the back of my ear because I wear glasses that mess with the fit. I don’t care for the mono so I ended up ordering the new dual ear model with plain earbuds and mic around the neck. If you don’t wear glasses and mono works ok for you then this is the one for online meetings. One other downside is I can’t go farther then 20 ft from my computer and it drops.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Ear piece I can use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after many purchases, and trials with other BT ear buds, this is the one I'll keep and use, very comfortable, good sound quality, for both sides of the call, nearly a full work week of use on a single charge, connects to both work and personal phone. I highly recommend the Voyager 5220
I would recommend this to a friend - Pros mentioned:Battery life, Sound qualityCons mentioned:Range
Rated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Third time using one of this brand bought this model because it says it has a 98 foot range however not sure this is true need to test it out however the longer battery life is nice to have and the sound and comfort of it is very good
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Excellent earphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Very lightweight. Easy to use. Comfortable. Highly Recommended .
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best bluetooth headset I have ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of research I purchased the Plantronics Voyager 5220 Bluetooth Headset and I am extremely pleased with this purchase. I often have long drives where I need to make and receive calls and, previously, I had received complaints from people who could tell I was taking the call from my car as I was using a much cheaper, inferior, bluetooth speaker. Once I started using the Plantronics Voyager 5220 Bluetooth Headset, I asked my friends if they could tell where I was and they could not distinguish between when I was at the office or in my car or on the go. This headset has a long battery life and can connect to two phones which is perfect for me. I have it connected to my personal phone and my work phone via bluetooth and that way I can receive calls from either source while on a long drive. I also really like how it announces who is calling and allows me to verbally indicate whether I want to answer or decline the call. I do not have to push a button and can keep both hands firmly on the steering wheel.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Changed My Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been in the market for a headset so I could talk safer while on the road. I'm usually on the road between 2 and 3 hours a day. After researching this was the product I chose and it has totally changed my drive. Absolutely love it. While not perfect, it has a comfortable fit, I can hear great(minimum echo), can be heard fine and connects very easily to my iPhone. Works with an app and battery life was much better than I thought it would be. Comes with car charger and can be charged with computer or at home(brick not included). The app was very helpful with its diagrams and helpful hints. Everything about this product I love. Highly recommend if you are looking for a way to go hands free and be comfortable while driving and talking.
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
The best, most comfortable bluetooth ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best bluetooth I’ve ever had, and I tried out many before finding this perfect one! It fits so perfectly and comfortably to my ear. I love it so much that I’ve purchased it over 5+ times in the last 5 years due to loss or destruction. The last 2 purchases I included the AllState insurance and it has been hassle free for replacements. This truly is a really awesome product.
I would recommend this to a friend - Pros mentioned:Sound quality, WeightCons mentioned:Fit
Rated 5 out of 5 stars
Love the clarity!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my last ear piece and of course they don't make it anymore... so I had to pick another... this one is great! Light on the ear, everyone has told me I sound very clear, like I'm speaking in to the phone itself... the only drawback is it takes a bit to get it hooked over your ear because its so slim!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 4 out of 5 stars
Great sound quality, a bit awkward to wear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit I agree with others that the sound quality of this headset is superb - I've even used it talking on a windy beach and people could hear me fine. It is easy to set up and use, I would recommend purchasing the charging case for storage though - it does not come with it sadly - but I purchased it through a 3rd party (it should be bundled or sold together). The only thing that I also agree with other is the fit of the headset over the ear. It's a bit bulky and with glasses does take a bit of time to adjust. But I still do think its a pretty good wireless headset for work and for using with your phone.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item clarity couldn't be better. Battery life is great. You can connect multiple phones at the same time if you have more than one device as myself. You can use it for phone use or for streaming audio from your device. Is a comfortable fit that you won't bother you if you wear all day.
I would recommend this to a friend - Pros mentioned:Bluetooth, Sound quality
Rated 5 out of 5 stars
A great way to fool people that your not driving
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes I look like a nerd wearing this compared to the cool kids and their EarPods. But nothing performs like this headset, at the gym, driving, at Starbucks, outside in the wind, and no one knows. I’m in sales and make my living talking on this headset. Never lost this item as their is a great app that tracks the last location used. I stopped using the Bluetooth built in my cars and just use this. When I tell people I’m doing whatever, they are amazed. I’m the 1st person to buy whatever newest version comes out from Plantronics. Recommend always to buy from BestBuy and get the warranty. Never skip on the warranty on this item and they only last a year from heavy use.
I would recommend this to a friend












