Customer Ratings & Reviews

Good battery life and voice quality. The fact that it pairs with 2 devices is a plus. I also like the "Find my headset" in the smartphone app. I also like the way the earpiece just sits in the ear canal and is much more comfortable than earbuds. I can wear this for hours without any discomfort. It also says on your ear and won't fall out like some earbuds do. However, it is not as comfortable behind the ear (especially if your wear glasses) and is harder to put on than other headsets.

I needed to replace my LG Tone Pro that had been extremely reliable for 6+ years. When I tried to purchase another I was quickly informed by Best Buy associates, that they no longer offered their extended warranty for LG products because the quality of them had degraded to the point where it did not make sense to carry or warranty them any more. The recommended choice was Jabra. After much research I actually decided to go with a Blue Parrot (B350 XT), forgoing the advice of the associate. After using for a 3 days I started getting complaints that people could not hear me and it was not the most comfortable (Over the ear) to wear for extended period of time. So I caved and exchanged it for the Jabra 45E. Hoping this would be the equal to the LG Tone Pro's I was very excited. Long story short, great sounding but could not keep the buds in my ears. Falling out constantly. The are oblong shaped buds and not a good fit for my ear at all. I also kept catching them on things as they do not retract and just kind of hang down on your shirt where they were susceptible to catching and just being in the way overall. I did like the quality and the extended warranty that was offered so I took them back and purchased the Jabra Talk 45. Again I had trouble with them fitting in my ear and my customers complained they could not hear me. So after consulting my many of my colleagues, the overwhelming feedback was to go with Plantronics. These are the most comfortable and best sounding bluetooth headset out of the bunch. I have received compliments on the sound quality and I can hear very well with them. I would give 5 stars but after a week of using them, the voice prompts have ceased that let me know if they are connected or not connected to my laptop/smart phone device. It also stopped providing talk time updates as well. So I will take them back to the Geek Squad to see what they recommend.

I had the previous model before this one and lost it. So, I bought this one and it’s even better than its predecessor!! Better audio, slightly more weight, better range, and overall just fells more comfortable in my ear. I would definitely recommend this product. Great buy and it was on sale too.

It is an Excellent Product. It is Easy to use. It filters noise. It is an excellent gift. It is light weight. It charges for a very short time and holds charge for 6 talk hours.

The best head set for the person on the road. There is no road noise or wind for your caller to hear. Its software is updatable and its very light for its size. I wear it for 9-12 hours a day. Only draw back is the composite material begins to degrade after 3 years or so with the mingling of body oils.

Excellent product, I am a truck driver and i have been using this particular earpiece for 3 years i dont plan on switching EVER.. nothing compares!!! Noise canceling is good, comfortable for long hours of wear, stylish and not so big like most trucker headsets. I recommend!

I needed a good quality BT headset that would connect to my work phone (iPhone) and my personal phone (android) simultaneously. I bought the Voyager 5220 because it was "Designed for iPhone" but compatible with android. I need the hands free capability mostly at work where I am constantly driving and receiving calls. I only gave it 3 stars because while the sound quality, battery life and comfort are all great, it constantly looses connection to my iPhone but not the android. For the price, and the fact that it was designed for iPhone, I expected a lot more. If you only need this device for one phone, you'll probably be happy with this one. So, I would recommend it, but not for use with two phones.

Best Bluetooth for multipoint. I have 2 phones and I can answer both. Great battery life. Good for video conferencing. Wild and background noise are no problem. Great controls and comfortable to wear. This is my 2nd one in five years... I lost the 1st one...

I have had a lot of different Bluetooth Headsets and this one checks all the boxes. It has great clarity, long battery life and great comfort. I can leave my i-phone on the second floor and it stays connected even in the basement. I can adjust the volume, make a call, answer a call and use voice text from the headset connected from the basement to the 3rd floor of the house. without losing connection. I prevent losing my i-phone by letting me know I have lost connection.

Good sound quality. Very lightweight. Easy to use. Comfortable. Highly Recommended .

Bought this specifically for the boom mike. Having facial hair makes the bone conduction style pretty much hit or miss. Use it mostly for work, I drive a truck so hands free is required by law, so it's on about 14 hours a day. This is the second one I've had so if you plan on using it a lot get the service plan because the battery life starts diminishing after about a 1 1/2 years. Very comfortable to wear, I sometimes forget I'm wearing it until my wife reminds me. Reception and transmission has always been good, even up to about 50 feet away from the phone. It connects to more than 1 phone at the same time so I can use it with my work and personal phone at the same time.

I had one of the older models of this and it was great. Eventually the battery died out. This new model is awesome for blocking out background noise on the mic. I went thru a loud factory and only my voice could be heard. Downside to this newer model is the earpiece is really tight and hurts the back of my ear because I wear glasses that mess with the fit. I don’t care for the mono so I ended up ordering the new dual ear model with plain earbuds and mic around the neck. If you don’t wear glasses and mono works ok for you then this is the one for online meetings. One other downside is I can’t go farther then 20 ft from my computer and it drops.

After nearly 3 months with the product. This product is very good and it’s just what I needed. The main problem I had was that it didn’t connect to my work computer right away the same way I was able to connect to my phone. It could be a problem with the work computer’s bluetooth connection, but I don’t remember what I found at the time. I had to buy a separate adapter so the computer could connect to the headset. I really love that I can connect the headset to my phone and computer at the same time. I’m able to listen to music from my phone and I can answer work calls from computer right away. I hear the ringtone from Teams to interrupt the music, which is good and bad. I tried messing with my settings so that I can ignore notifications from computer when I’m listening to music on my phone, but I had to keep messing with Teams when I answered the call since my music kept wanting to kick back in and ignore the caller. I had to revert back to the original settings. I also don’t like that the music from my phone will stop when I receive a message from Outlook or Teams and I have to manually press the play button on my phone again each time that interruption happens. Taking phone out of my pocket a bunch of times to do this is annoying throughout the day. I love that I can walk away from my desk at work and go grab something else around the office while we’re in a meeting without losing reception to the speaker. I’ve had quite a few times where the earpiece cut out for a few seconds for no reason and I wasn’t sure if it was faulty wiring. Minor annoyances, but a fantastic upgrade from a wired headset. I bought the charging case as well, but I wish it was in a bundle the way the Elite model is sold. I wish the battery life is longer on the Voyager, but the Elite provides a longer battery life. I’m able to charge my earpiece in less than 90 minutes (I do this daily). I am very happy that the earpiece connects right away after turning off car stereo if I am on a phone call. This product is worth the money. Buy it and make your world more convenient.

Every area of criticism is great on this headset. The audio quality is superb, the noise-cancelling is great, battery life is very long, google now and siri integration is seamless, voice actions are very resourceful (ex. say "answer" to answer call if you have no free hands) and the headest if very comfortable on either ear.

after many purchases, and trials with other BT ear buds, this is the one I'll keep and use, very comfortable, good sound quality, for both sides of the call, nearly a full work week of use on a single charge, connects to both work and personal phone. I highly recommend the Voyager 5220

Third time using one of this brand bought this model because it says it has a 98 foot range however not sure this is true need to test it out however the longer battery life is nice to have and the sound and comfort of it is very good

After a lot of research I purchased the Plantronics Voyager 5220 Bluetooth Headset and I am extremely pleased with this purchase. I often have long drives where I need to make and receive calls and, previously, I had received complaints from people who could tell I was taking the call from my car as I was using a much cheaper, inferior, bluetooth speaker. Once I started using the Plantronics Voyager 5220 Bluetooth Headset, I asked my friends if they could tell where I was and they could not distinguish between when I was at the office or in my car or on the go. This headset has a long battery life and can connect to two phones which is perfect for me. I have it connected to my personal phone and my work phone via bluetooth and that way I can receive calls from either source while on a long drive. I also really like how it announces who is calling and allows me to verbally indicate whether I want to answer or decline the call. I do not have to push a button and can keep both hands firmly on the steering wheel.

I had been in the market for a headset so I could talk safer while on the road. I'm usually on the road between 2 and 3 hours a day. After researching this was the product I chose and it has totally changed my drive. Absolutely love it. While not perfect, it has a comfortable fit, I can hear great(minimum echo), can be heard fine and connects very easily to my iPhone. Works with an app and battery life was much better than I thought it would be. Comes with car charger and can be charged with computer or at home(brick not included). The app was very helpful with its diagrams and helpful hints. Everything about this product I love. Highly recommend if you are looking for a way to go hands free and be comfortable while driving and talking.

Excellet ptoduct, holds charge for a long time and no background noise worth the price.

I've had 3 or 4 of this model over some years and tried a few others in the same price point. My purchase date is the most recent one replacing one I broke. My likes: * Fits well, doesn't hurt me. Some have ear buds that are too big, this one's default is exactly the size for me and the shape works better than some others. * Sound can be made reasonably loud for me to hear in my loud Jeep. * People can hear me reasonably well while I'm in my loud Jeep. * It doesn't amplify noises such as keyboard -- some lesser devices make keyboarding into firecracker noises for the other side. If there's a lawn mower outside my office window, people can't here it. That's better than many. * I sound normal. Other brands at similar price points next to this one on the shelf get me complaints of sounding faint/distant/whatever. I'm unclear what the problem was, but I returned them and bought another one of these. * After testing a brand that uses a power button that you have to long press to turn on/off, I love the power switch on this one. Never lose that, never go to button for power. Switch is king. My chief complaints (nothing huge but took a star off so maybe these comments get noticed?) : * It has mini/micro/whatever-USB(it's not usb-c). I get it, USB-C is a hair bigger so the electronics probably don't fit. Unfortunate but the competition is doing it... Also the rubber plug for the USB usually breaks off inside a week but it's just in my way so that's fine. * They are NOT flimsy, but I did manage to break one just outside of the Best Buy return window. I believe it was a manufacturing defect in the rotator neck/cuff. Complaint is: Best Buy doesn't offer their warranty for it. I might be able to return it to manufacturer but haven't tried. Other notes: * I don't use the software. I make MS Teams call my cell anyway so rarely enable bluetooth on the windows laptop. But when I do, teams works fine without the software. Slack doesn't - I can use this ear piece as either speaker or mic, but not both at the same time. Kinda weird.