Customer Ratings & Reviews

I must admit I agree with others that the sound quality of this headset is superb - I've even used it talking on a windy beach and people could hear me fine. It is easy to set up and use, I would recommend purchasing the charging case for storage though - it does not come with it sadly - but I purchased it through a 3rd party (it should be bundled or sold together). The only thing that I also agree with other is the fit of the headset over the ear. It's a bit bulky and with glasses does take a bit of time to adjust. But I still do think its a pretty good wireless headset for work and for using with your phone.

I loved my last ear piece and of course they don't make it anymore... so I had to pick another... this one is great! Light on the ear, everyone has told me I sound very clear, like I'm speaking in to the phone itself... the only drawback is it takes a bit to get it hooked over your ear because its so slim!

I have been using this headset for 3 years so far, and I have had to use my warranty and swap it out once. It has good battery life, excellent sound quality, and I sometimes forget it is on my head, so comfort is top-notch as well.

Yes I look like a nerd wearing this compared to the cool kids and their EarPods. But nothing performs like this headset, at the gym, driving, at Starbucks, outside in the wind, and no one knows. I’m in sales and make my living talking on this headset. Never lost this item as their is a great app that tracks the last location used. I stopped using the Bluetooth built in my cars and just use this. When I tell people I’m doing whatever, they are amazed. I’m the 1st person to buy whatever newest version comes out from Plantronics. Recommend always to buy from BestBuy and get the warranty. Never skip on the warranty on this item and they only last a year from heavy use.

Great item clarity couldn't be better. Battery life is great. You can connect multiple phones at the same time if you have more than one device as myself. You can use it for phone use or for streaming audio from your device. Is a comfortable fit that you won't bother you if you wear all day.

Very simple to use with my iPhone. The headset is lightweight and you barely notice it is there. Sound quality is good and people on the phone can hear me clearly. Battery charge lasts a long time and when you turn on, device tells you how much battery talk time is left.

Works well for blocking out background noise. This really is about the only feature that gets praise. Battery life is halfway decent and it is fairly comfortable... not bulky like the other headsets I've used. The mechanical switch has given me issues after a month of use, and the bluetooth disconnects randomly from my phone and is quite annoying. The buttons don't work well for disconnecting and answering calls. I liked the older version better with the electronic power and answer/disconnect buttons. I would have taken it back, but BestBuy only allows 14 days, and of course the issues started after that. Guess I'm going to the Mfr.

I have been using Plantronics Voyager headsets for almost eight years. I have enjoyed the great sound, range, and all of the features. The only weakness in these are the microphone. I attribute it to sweat ultimately disabling the microphone, but I have had 7 of these, with 6 microphones failing after different lengths of time. Best Buy has replaced two (extended warranty), and Plantronics has replaces several after warranty for goodwill. I love the multi-phone connectivity, the announced caller ID, voice prompts, and reliability. The charge is good for between 5 to 7 hours of talk time. If you purchase the charging case, you can get days out of the combination. I give the headset 5 stars despite the weakness of the microphone, as it is generally well after one year before the loss. And the customer service at Plantronics has been great.

This is my 3rd of this style and I still really like them. Overall very comfortable, good battery life, and above average audio both directions. Downsides, the gasket between the earpiece and the housing is very cheap and I go through at least 1 a month. The rubber coating on the body doesn't hold up well to heat and now has some wrinkles in it. They have eliminated the battery life notification feature to add Alexa and Google features

I didn’t like this headset. The sound quality was good, but it was too small for my ear.

This Plantronics Voyager 5220 Bluetooth is terrific, it is light weight and has long battery life and the sound quality is excellent from both ends of a call. The optional charge and carry case is great giving you and easy way to charge on the go. I believe its the best Plantronics unit yet.

This is my third headset from Plantronics in the Voyager legend series. With the increase in price it now comes with a car charger. Pros: you can now charge different ways, same light weight and very comfortable feel, great noice canceling, dual pairing options. Cons: bad sound quality when streaming with call enabled, turn off call and sound quality is night and day better but why? Volume has improved but which it was a little louder.

The Poly-Voyager 5220 is excellent one, over ear headset. It's light, comfortable with clear audio and solid mic. Decent all day battery life for in office work. 3 member of my team have been using it. Although known to be fragile where the mic pivots, we're using them carefully.

Been using this for a year now. Battery life is crazy still. Can use it all day long and get through a full day of work. Noise cancelling is so good. Can't hear me driving or moving, outside wind it cut out. I go everywhere with this

I have been using this for many years and recently bought a new one as after several I wore out the rubber connector to the earpiece. Ise it every day for business calls. Very clear. Good battery.

After wearing it for a few hrs you forget it's even there. The battery is also great. My first charge lasted me over 15 hours of standby and talk time. Also calls come in clear and crisp. Answering calls with your voice has never failed either.

Nice and light. Wish it had a volume boost for noisy areas. Had a problem keeping it connected to my phone when making a call - it kept switching back to my phone speaker when the call picked up. Took a while to figure out but there's a setting in the Plantronics app to disable a feature that senses if you remove the device from your ear, that's what was causing the problem. Disabled the Device Sensor feature and it's working fine now.

Matches the functions & fit I have been looking for exactly! Very comfortable for long times on the ear and the choice of earpiece sizes is great, and easy to swap with a notch & twist lock system. Power life is solid for the size of this earpiece, around 6 hours at the max charge. Feedback from those I've talked to is great, with minimal bluetooth degradation or distant sounding voice distortion. Can work as a music earbud too if desired. The assistant features I rarely use but it has a key built in feature to give this the 5 stars: total hands free answering. When I get a call it will state the name of the caller and ask "answer or ignore". Never need to touch the headset if my hands are busy.

Awesome! This continues to be my main computer headset for work. My last one last 5+ years. Very comfortable and last about 7 hours rarely have to recharge it during the day. Also works well with my iPhone on long trips or just around town.

I've owned 3 of these. The 1st, a Legend model, just wore out after 4 yrs of continued daily use. 4YEARS! The second, this model, I broke rough housing with my kids and it still functioned daily for over a year after. This is my third unit and I am still impressed with sound quality everytime I answer or make a call! I spend a lot of time on the road and I can hear clearly, and with the noise cancelling ability of this unit my customers hear me clearly to. Wind or road noise is virtually non existent. Battery life is adequate for a full day of use and many times 2+ days dependending on call volume and talk times. Longer when I'm not speaking on the phone! This is the BEST unit I have used and I've tried alot of them. Yes it's on the pricey side, but in my experience with these, you get what you pay for. In this case, MORE! This is an exceptional headset .