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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7675 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 7,675 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Reliable Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is good at cancelling out background noise. The person on the other end of the call can hear you clearly, even when background noise (such as highway driving) is present

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Had an old Voyager. This one is much better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the sound quality and the dynamic switching from audio to calls and back. Solid history. Solid performance

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Buy at own risk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife works from home and needed a headset she could use comfortably. After reading the reviews I bought this for her in October along with the changing case. She loved how comfortable it was with her wearing it 8 plus hours a day. After 6 months of use it completely stopped working.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good product for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying delay when answering call. Sometimes you have to turn off and turn back on to reset it. Fit is a little bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for phone, but not for computer bluetooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it is for business, but doesn't work well with Skype for Business. The UC version is available but thought to be for computers without Bluetooth. The Hub software will only run with the USB dongle so getting the 5200 series to work is spotty at best. The integration with my iPhone is great and I literally can be standing next to a train and carry on a conversation. Listening can be difficult while what I say is clear on the other end.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, this model is mainly intended for mobile device use although it can be used by other devices like tablets and computers as long as they support the required Bluetooth profiles. For optimal performance and added features with supported softphones (including Skype for Business) we recommend that you use the headset with our BT600 adapter, which is included with our Voyager 5200 UC. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you have any questions! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great in noisy environments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband works in a very noisy environment and this headset really does a great job at canceling out the background noise. He also loves the Alexa feature.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    So so, buy the older model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the extended range advertised on the package. Callers hear background sound unlike the Voyager and Legend models. Iphone 7+ drops connection and reconnects for no apparent reason. I regret I bought this. The extended range isn’t worth the lack of background sound elimination. On the plus side it will charge with a standard android charger and doesn’t require a proprietary charger which is nice. Still wouldn’t recommend.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit. The extended range on the Voyager 5220 depends on the device your headset is connected to, when used with a class 2 Bluetooth device like a cellphone or tablet the expected range should be up to 33 feet, but when used with a class 1 Bluetooth streamer it should be up to 98 feet.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so: 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset.

      Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Bluetooth for Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easily switches between my landline phone and mobile phone. Cancels out my pug dog barking at inopportune moments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great blue tooth for my business or pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make about 100 calls on the average per day and this product makes my job a lot more comfortable and also when I m driving specially long distance about 100 miles or simply around town

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Favorite Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to when I'm out driving, in windy areas, and noisy places... People can hear me with 5 kids screaming... Definitely a good buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Needed it for work to be hands free. Battery is pretty long.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Better than the HD Pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Plantronics for several years and find them to be a very good Blue Tooth and this new one is much better than the four HD models I have had in the last years... GL

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using voyager for many years, I would not necessarily recommend the cheaper versions, when I did it was not as clear as with this version or the pro versions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good buy…

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my dad. He absolutely loves how it works and how it feels.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth for Phone Calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 4 other BT earbuds, this is the BEST for actual phone use. Everyone comments my microphone quality is EXCELLENT. I hear well. I bought this for actual phone calls, not music quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very clear audio. As far as I know the microphone works well, haven't had any complaints about sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well great sound quality and mike great. It is al little heavy but I am getting used to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent background noise cancelling. No one has any problems hearing me clearly even with wind blowing or when it's noisy in the background!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Feels like listen to a seashell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, crisp and stylish this Bluetooth will not disappoint. Disclaimer it is not puppy proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MonsterAunt

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bluetooth. I can walk around and work while talking to my mom.

    I would recommend this to a friend