Customer Ratings & Reviews

I have tried about 10 different headsets---I have slight hearing loss due to numerous issues so I love the Plantronics 5200 best. Been using this brand and model for 5 plus years. Lost one unit and was told by a Best Buy employee that that model was no longer sold (HOWEVER I SAW TWO ON THE PEG BOARD HOOK THE OTHER DAY) The 5220 has a longer range of connection if your phone is not on your person. I keep two at all times due that the phone will run for at least two days but 7 hours talk time on unit It is comfortable, works as advertised, and recommend it for iPhone or Android

Pretty good sound quality. Volume is a little low and fit in the ear is a little lose. But I have had 3 or more of these.

Not only does it have the best sound quality, and I've tried dozens, it lasts for years if handled properly. And it is so comfortable, I forget I'm wearing it! Excellent battery life, as well! Well worth the investment!

Excellet ptoduct, holds charge for a long time and no background noise worth the price.

Clear sound, very comfortable. Battery last up to 2 or 3 days with out the need of recharge

PROS (1): LOUD as S&#T! CON(S): Battery life is very wack, @ 5-6 hours max. But why? This thing is big. And, the bendy and "rubbery" arm always tears/breaks and thus it needs glue. Noise reduction on the boom mic is not good. Quirk: the main play/pause button on boom automatically "presses itself" watching YouTubes. So WHY buy then? Because this thing is LOUD- easily enough for an airplane cabin or a truck. Just comfortable enough to wear daily. I buy about one per year.

Awesome! This continues to be my main computer headset for work. My last one last 5+ years. Very comfortable and last about 7 hours rarely have to recharge it during the day. Also works well with my iPhone on long trips or just around town.

I have been using this for many years and recently bought a new one as after several I wore out the rubber connector to the earpiece. Ise it every day for business calls. Very clear. Good battery.

I'm a mobile pet groomer which means my hands are always occupied either grooming a pet or driving to my next appointment so the voice control on this headset is key. I also use it constantly for talk to text and talk to email and it works amazing. I have very small ears and usually have problems with ear buds being too big and uncomfortable for me but I wear this headset 12 hours a day and don't even feel it. It's so lightweight it's like it's not even there. I read reviews on 5-6 different headsets of various brands before purchasing this one and I can't believe there are any bad reviews on it, that's how much I love it. Battery life is also unbelievable and when it gets low just charging for 15 minutes gives me another couple hours of talk time. Set up was also a cinch. You won't be sorry purchasing this headset!

This earpiece is amazing. I can hear clearly. It is very comfortable. Charge lasts all day for me. Can leave my phone in one room and it still works in the next room.

This is my 2nd voyager but first of the addition. I wash my older one in the laundry a few time as to why I have another one. But this work great. It’s a must have. Lite weight barely know it’s there. Great sound and comfortable

They are excellent up to the point I Lost them and I couldn't track them because they were turned off and I went to buy another pair the next day. Battery last a long time. The headset is very light and it does not hurt if you have it for a long period. btw I am a realtor and I make more than 100 calls a day and this thing is Wonderfull

Very light weight . Fast charging. Clear sound not bulky on the ear. Music sounds great coming through sound wise.

Comfortable & convenient. Charges quickly & lasts a while. Good sound.

I didn’t like this headset. The sound quality was good, but it was too small for my ear.

Awesome product that is sleek and professional, very light you can’t even feel it on your ear. Clear crisp calls with no background noise and the battery lasts a good time and it charges super fast!

Very easy to charge the battery and the Battery last a long time. Very light weight and it fits really nice around your ear. This blue tooth has great clarity and the other person hears you very well with no static at all.

Well this is my second time buying this device. The first one lasted me about 2 months and got it replaced with zero issues from the plantronics company and that warranty replacement unit lasted me 2 years before the battery went bad and the charging port little prongs no longer made proper contact with the charging cable. I feel like that was a well worth it purchase as I used that Bluetooth daily for 12 hours a day 6 days a week. Now let's talk about this new one I am reviewing today, the Bluetooth looks the same but now has Amazon Alexa integrated with it. I use Google at home and don't use Bixby on my note 9 or Google with this device. As for sound quality, I do feel like it degraded over my old version of this Bluetooth. The bass was reduced and I feel like the max volume was also reduced to like 75% volume at max, I think this was done by the factory to support a more accurate battery life. As for real battery life, I get about 6 hours at most but thats excellent to me for my constant use of it. I rely on this Bluetooth and made it fully part of my daily life, weather I am at work, driving home or to work or at home, this Bluetooth is always on my left ear ready to take calls or simply watch some youtube videos with it on. The 4 star rating is for the sound quality only. People can still hear me clearly over their end of the call so that let's me know that the HD calling feature really does work to make my voice more clear over the phone. I would highly recommend this Bluetooth over any other because of its quality when it comes to phone calls. Also the warranty is pretty legit and was hassle free for me when I needed plantronics assistance, by my surprise they were actually there. It seems they take pride in their customer service so hopefully if I need them again for this Bluetooth, they will hopefully be there again for me too.

Headset is confortable to wear , but with glasses you will have some issues. Battery very good talk time and charge time. Speaker and microphone good quality.

I have owned many bluetooth headsets. My favorite was always a BOSE one. It finally broke after about 5 years, and they don't seem to make them anymore. After reading LOTS of reviews and talking to many people, I settled on this one. So far I love it! Although, I wouldn't have it without buying the carrying case. The case is the only protection the headset has., as it doesn't come with any case. The case also serves as a charger. I am on the phone for 5+ hours a day with work and this has stood up beautifully. Between calls, I can put it in the case and it is charged up when I go to use it the next time. Highly recommend! So far the information from people I have talked to on the phone is that they can't hear background noise, and it comes across very clear.