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Customer reviews

Rating 4.4 out of 5 stars with 7684 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 7,684 reviews
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Plantonic Bluetooth

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ubit comfortable to wear all day. Ear cushons sometimes slip off long lasting charging power. Great ubit to have

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best I have ever purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, very comfortable. Battery last up to 2 or 3 days with out the need of recharge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    it is okay...some improvements needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Voyager 5220 The first one would not download my contacts. It is totally hands free allowing you to accept or deny a call verbally. The caller I.D. and noise cancellation work most of the time. The battery life is very good and the remaining percentage is also announced when you put the headset on. It does loose my phone connection at times...frustrating. Very bulky and way too expensive. I am going back to the Legend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Light weight so you almost forget that it’s in your ear. Can be used right or left. Battery lasts as stated for 6 hours of talk time but charges quickly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Best headphone for work and daily life tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent up to the point I Lost them and I couldn't track them because they were turned off and I went to buy another pair the next day. Battery last a long time. The headset is very light and it does not hurt if you have it for a long period. btw I am a realtor and I make more than 100 calls a day and this thing is Wonderfull

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent overall Bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and noise cancellation..great battery life also and very comfortable in my ear and the addition of micro usb charging over that magnetic charger was a welcomed relief!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Exactly what I want.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Consistant connection. Clear sound for the caller and for me. Battery lasts weeks, it seems with intermittent use. I also bought the charging case elsewhere, becasue Best Buy did not have it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit, Volume

    Rated 4 out of 5 stars

    P;anTronics Voyager 5220 Bluetooth quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound quality. Volume is a little low and fit in the ear is a little lose. But I have had 3 or more of these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Best for people with slight hearing issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried about 10 different headsets---I have slight hearing loss due to numerous issues so I love the Plantronics 5200 best. Been using this brand and model for 5 plus years. Lost one unit and was told by a Best Buy employee that that model was no longer sold (HOWEVER I SAW TWO ON THE PEG BOARD HOOK THE OTHER DAY) The 5220 has a longer range of connection if your phone is not on your person. I keep two at all times due that the phone will run for at least two days but 7 hours talk time on unit It is comfortable, works as advertised, and recommend it for iPhone or Android

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    LOUDEST BT all! Battery life wack for a big unit.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS (1): LOUD as S&#T! CON(S): Battery life is very wack, @ 5-6 hours max. But why? This thing is big. And, the bendy and "rubbery" arm always tears/breaks and thus it needs glue. Noise reduction on the boom mic is not good. Quirk: the main play/pause button on boom automatically "presses itself" watching YouTubes. So WHY buy then? Because this thing is LOUD- easily enough for an airplane cabin or a truck. Just comfortable enough to wear daily. I buy about one per year.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it have the best sound quality, and I've tried dozens, it lasts for years if handled properly. And it is so comfortable, I forget I'm wearing it! Excellent battery life, as well! Well worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable & convenient. Charges quickly & lasts a while. Good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Are great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I love it I’m old school I use them all the time when I’m driving and working great sound and I can text with out touching the phone but it’s hold to my ear strong not like ear buds people loose them all the time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great headset for any professional on the road

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a mobile pet groomer which means my hands are always occupied either grooming a pet or driving to my next appointment so the voice control on this headset is key. I also use it constantly for talk to text and talk to email and it works amazing. I have very small ears and usually have problems with ear buds being too big and uncomfortable for me but I wear this headset 12 hours a day and don't even feel it. It's so lightweight it's like it's not even there. I read reviews on 5-6 different headsets of various brands before purchasing this one and I can't believe there are any bad reviews on it, that's how much I love it. Battery life is also unbelievable and when it gets low just charging for 15 minutes gives me another couple hours of talk time. Set up was also a cinch. You won't be sorry purchasing this headset!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earpiece is amazing. I can hear clearly. It is very comfortable. Charge lasts all day for me. Can leave my phone in one room and it still works in the next room.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    It’s the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd voyager but first of the addition. I wash my older one in the laundry a few time as to why I have another one. But this work great. It’s a must have. Lite weight barely know it’s there. Great sound and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Earpiece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight . Fast charging. Clear sound not bulky on the ear. Music sounds great coming through sound wise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable with great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is comfortable because it doesn't have to be pushed tightly into your ear to be secure without falling off your ear. People say they hear me very well because it has 4 noise-canceling microphones. I've only used it inside though. The sound quality on my end is great too. And I like that it has a mute button.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Clear crisp calls with no noise and it lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product that is sleek and professional, very light you can’t even feel it on your ear. Clear crisp calls with no background noise and the battery lasts a good time and it charges super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Still an excellent bluetooth, its my second pair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this is my second time buying this device. The first one lasted me about 2 months and got it replaced with zero issues from the plantronics company and that warranty replacement unit lasted me 2 years before the battery went bad and the charging port little prongs no longer made proper contact with the charging cable. I feel like that was a well worth it purchase as I used that Bluetooth daily for 12 hours a day 6 days a week. Now let's talk about this new one I am reviewing today, the Bluetooth looks the same but now has Amazon Alexa integrated with it. I use Google at home and don't use Bixby on my note 9 or Google with this device. As for sound quality, I do feel like it degraded over my old version of this Bluetooth. The bass was reduced and I feel like the max volume was also reduced to like 75% volume at max, I think this was done by the factory to support a more accurate battery life. As for real battery life, I get about 6 hours at most but thats excellent to me for my constant use of it. I rely on this Bluetooth and made it fully part of my daily life, weather I am at work, driving home or to work or at home, this Bluetooth is always on my left ear ready to take calls or simply watch some youtube videos with it on. The 4 star rating is for the sound quality only. People can still hear me clearly over their end of the call so that let's me know that the HD calling feature really does work to make my voice more clear over the phone. I would highly recommend this Bluetooth over any other because of its quality when it comes to phone calls. Also the warranty is pretty legit and was hassle free for me when I needed plantronics assistance, by my surprise they were actually there. It seems they take pride in their customer service so hopefully if I need them again for this Bluetooth, they will hopefully be there again for me too.

    I would recommend this to a friend